Senior L1 Support Lead

Our client Netskope is looking for a Senior L1 Support Lead who can Reduce customers’ production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...

Our client Netskope is looking for a Senior L1 Support Lead who can Reduce customers’ production operational anxiety to near zero, Collaborate with our solutions architects and engineering team to provide resolution to customer incidents, Develop knowledge base articles that would help our customers accelerate time to resolution of previously identified...

**App Support - L1** Experience: 6 months -2 years Maintaining, monitoring and troubleshooting 24x7 mission critical production systems. Ensure monitored parameters are in order and solve/escalate in case of anomalies. Ensure backups are maintained and scheduled jobs are completed. Provide insights and feedback to the engineering and product...

**Profile**: DB Support - L1 **Exp**: ***2 to 4 years **NP**:0-15 days **Location **:Gurgaon **Detailed JD**: **Knowledge, Skills, and Abilities Requirements: List unique knowledge, skills, or problem-solving requirements.** *** - Database Performance and Tuning - Hardware analysis (Disk I/O, Network I/O, Processors, Memory) - Database Configuration...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Job DescriptionThe L1 Support Specialist is pivotal in maintaining the operational integrity of business-critical software applications for our clients. The role demands proactive monitoring and regular assessment of system health encompassing software, hardware, and network infrastructures. The goal is to maximize uptime and productivity for business users....

Job DescriptionNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...

Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application SupportMust have worked with large enterprise customers/applications.Understand the support process.Experience working with large enterprise applications and aware of the L1 support process forthe...

Unity Infotechhas multiple opportunities inMicrosoft .NETand is hiring for the following roles for itsBanking ,FinTech&Paymentspractices:Software Engineer (ASP.NET, .NET Core, MVC, Angular)Software Engineer (.NET Support - L1, L2, L3)WorkLocation : Kochi/Cochin, INDStart Date : ImmediateJob OverviewWe are seeking an experienced and highly skilled .NET...

Unity Infotech has multiple opportunities in Microsoft .NET and is hiring for the following roles for its Banking, FinTech & Payments practices:- Software Engineer (ASP.NET, .NET Core, MVC, Angular)- Software Engineer (.NET Support - L1, L2, L3)Work Location: Kochi/Cochin, INDStart Date: ImmediateJob OverviewWe are seeking an experienced and highly skilled...

Unity Infotech has multiple opportunities in Microsoft .NET and is hiring for the following roles for its Banking , FinTech & Payments practices:Software Engineer (ASP.NET, .NET Core, MVC, Angular)Software Engineer (.NET Support - L1, L2, L3)Work Location : Kochi/Cochin, INDStart Date : ImmediateJob OverviewWe are seeking an experienced and highly...

Responsibilities:Provide advanced technical support for specific applications/systems, serving as the escalation point for complex issues from L1 support.Analyze and troubleshoot intricate technical problems, conduct in-depth root cause analysis and implementing effective solutions or bug fixes to ensure optimal system performance.Collaborate closely with...

Required Skill Sets:Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application Support ,Must have worked with large enterprise customers/applications Understand the support process.Experience working with large enterprise applications and aware of the L1...

Job Description: As an L1 Support Engineer, you will be the first point of contact for our customers, providing technical assistance and support. You will troubleshoot issues, escalate problems as needed, and ensure timely resolution to customer inquiries. Your responsibilities will include:Customer Support: Responding to customer queries and issues via...

Responsibilities:Provide advanced technical support for specific applications/systems, serving as the escalation point for complex issues from L1 support.Analyze and troubleshoot intricate technical problems, conduct in-depth root cause analysis and implementingeffective solutions or bug fixes toensure optimal system performance.Collaborate closely with L1...

Responsibilities:- Provide advanced technical support for specific applications/systems, serving as the escalation point for complex issues from L1 support.- Analyze and troubleshoot intricate technical problems, conduct in-depth root cause analysis and implementing effective solutions or bug fixes to ensure optimal system performance.- Collaborate closely...

Level 1 and Level 2 Technical Senior Support Analyst for the web-based products. Candidate should be highly experienced in providing excellent customer service and problem escalation/resolution.Experience:4 – 9 years of experience in a Product technical support environmentPrimary Job Functions:Provide Level 1 and Level 2 support to end user requestsProvide...

Able to support multi-site MES Run Support.* Knowledge of Manufacturing process and manage stakeholders communications.* Prepare report out templates for leadership team and project stakeholders.* Identify and Onboard resources for Run Support and change management as per project requirement.* Build Operating Model for MES functionality, application and...

Excellent Verbal & Non-verbal communicationExperience / knowledge on Infrastructure Monitoring & support (observability)Experience / knowledge on Application Support1. Must have worked with large enterprise customers/applications.2. Understand the support process.Experience working with large enterprise applications and aware of the L1 support process forthe...

Required Skill Sets:- Excellent Verbal & Non-verbal communication- Experience / knowledge on Infrastructure Monitoring & support (observability)- Experience / knowledge on Application Support ,- Must have worked with large enterprise customers/applications Understand the support process.- Experience working with large enterprise applications and aware of the...