Customer Care Executive

2 weeks ago


Villupuram TN IN Healthcare Pvt Ltd Full time

As a Call Centre Executive you will handle inbound and outbound calls Key Responsibilities Answer inbound calls and resolve queries related to medicines prescriptions and product availability Make outbound calls to follow up on orders feedback and appointment scheduling Accurately document interactions and update customer records in the system Coordinate with internal departments like logistics and sales for issue resolution Ensure compliance with healthcare regulations and maintain confidentiality Required Skills Excellent communication in English and local languages Basic knowledge of pharmaceutical products or healthcare is a plus Strong listening and problem-solving abilities Proficient in MS Office and CRM tools Job Type Full-time Pay 10 000 00 - 15 000 00 per month Schedule Day shift Language English Preferred Work Location In person



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