Assistant Manager Client Operations

7 hours ago

Gorakhpur India HSBC Full time

Job Description

Job description

Some careers open more doors than others.

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptor:

International Wealth and Premier Banking (IWPB) provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world's most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. HSBC Asset Management, the investment management business of the HSBC Group, invests on behalf of HSBC's worldwide customer base of retail and private clients, intermediaries, corporates and institutions through both segregated accounts and pooled funds. HSBC Asset Management connects HSBC's clients with investment opportunities around the world through an international network of offices in 23 countries and territories, delivering global capabilities with local market insight.

Principal Responsibilities

- To ensure timely and error free reporting of transactions received at the Investor Service Centre.

- Manage customer communication effectively in order to have timely resolution

- Excel in distribution services & investor services with special focus on corporate customers

- Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner

- Explore and process efficiency suggestions and contribute to achieve customer delight

- Comply with applicable regulatory requirements on qualifications required for the job profile

- Contribute to the knowledge management initiative of the customer service team.

- Contribution to recruitments / contingency / leave planning

- Ensure compliance to the process manual and FIM

- Excel in the monthly reporting process

Requirements

- A good understanding of mutual fund/security markets

- Good verbal and written communication, team and interpersonal skills

- The inclination to work in a client facing role, with a bent of mind for service

- Ideally a post graduate / minimum 2 plus years of experience in a client-facing role involving Service, Query Handling

- Knowledge of local language will be an advantage

- Valid NISM certification.

The location for this role is Gorakhpur, India

Useful Link

Link to Careers Site: Click

You'll achieve more when you joinHSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued byHSBC Global Asset Management (India) Private Ltd

  • Assistant Manager

    2 days ago

    Gorakhpur, India NUTAN ISPAT AND POWER PRIVATE LIMITED Full time

    Company Description NUTAN ISPAT AND POWER PRIVATE LIMITED is a prominent mining and metals company based in Raipur, Chhattisgarh, India. Our company is situated at 38-SAHID SMARAK COMPLEX, opposite NAV BHARTI PRESS on G.E. ROAD. We specialize in delivering high-quality minerals and metal products to meet the diverse needs of our clients. NUTAN ISPAT AND...

  • Assistant operations manager

    4 hours ago

    India Firstsource Full time

    Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term...

  • Operations Manager

    6 days ago

    Gorakhpur, Uttar Pradesh, India beBeeOperations Full time ₹ 6,00,000 - ₹ 12,00,000

    Operations Manager Job DescriptionAs an Operations Manager, you will play a crucial role in ensuring the smooth functioning of our warehouse operations. Your primary responsibility will be to oversee the daily activities of the warehouse, including order processing, shipping, and delivery.Key Responsibilities:Warehouse Operations: Ensure that all warehouse...

  • Assistant Operations Manager

    4 days ago

    India Firstsource Full time

    Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term...

  • Assistant operation manager

    7 hours ago

    Lucknow, India BarkRightOfficial Full time

    Job Description Company Description Bark Right | Pet Care. Simplified. Bark Right is a modern pet-tech platform that will be launching soon. Built to make dog parenting safe, easier and more reliable. Bringing together services that matter most to pet families. Our Mission: To transform pet care into a seamless, stress-free experience. Our Vision: To be...

  • Assistant Operations Manager

    5 days ago

    India Firstsource Full time

    Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term...

  • VAPT OSCP

    5 days ago

    India Cubical Operations LLP Full time

    Job Description: VAPT (OSCP) Manager / Senior Manager Location: Remote (India) | Frequent Travel to the Middle East Experience: 6+ Years Position Level: Manager / Senior Manager Employment Type: Full-Time About the Role We are seeking an experienced Vulnerability Assessment & Penetration Testing (VAPT) professional with a strong...

  • Client Engagement Manager

    3 weeks ago

    India Neolytica - A QPharma Company Full time

    Job Title: Client Engagement Manager Location: India Type: Remote  Summary: The Client Engagement Manager is responsible for ensuring successful relationships between Neolytica- A QPharma's clients and the company, ensuring project success through alignment, execution, communication, and management.The role involves establishing the best approach for...

  • Client Engagement Manager

    2 weeks ago

    India Neolytica - A QPharma Company Full time

    Job Title: Client Engagement Manager Location: India Type: Remote   Summary: The Client Engagement Manager is responsible for ensuring successful relationships between Neolytica- A QPharma's clients and the company, ensuring project success through alignment, execution, communication, and management. The role involves establishing the best approach for...

  • Operations Manager

    8 hours ago

    India PTR Global Full time

    About Pinnacle Group Pinnacle Group is a nationally recognized leader in workforce solutions, known for delivering high-impact staffing, talent management, and technology services to some of the most respected companies across industries. Our success is built on execution, precision, and accountability—empowering our teams to operate with urgency and...