General Manager

3 weeks ago

Tiruchi, Tamil Nadu, India Green Apple HR Solutions Full time

We are seeking an experienced and dynamic General Manager Sales Service to lead and oversee the operations of our Mahindra Commercial Vehicle dealership in TrichyIndustry Commercial Vehicle Sales Service Sales Management Develop and execute effective sales strategies to achieve dealership sales targets for Mahindra commercial vehicles Build and manage a high-performing sales team to ensure customer satisfaction and revenue growth Establish relationships with key customers and business partners to drive sales and expand market share in the region Service Operations Oversee service operations to ensure timely efficient and high-quality service delivery Manage service teams to meet performance metrics such as customer satisfaction turnaround time and profitability Implement strategies to maximize service revenue including AMC Annual Maintenance Contracts and spare parts sales Leadership Team Management Lead and motivate sales and service teams fostering a culture of collaboration and accountability Conduct regular training programs to improve team performance and customer engagement Evaluate team performance and implement measures for continuous improvement Customer Relationship Management Ensure excellent customer experience across sales and service touchpoints Address and resolve escalated customer issues promptly and effectively Monitor customer feedback and implement improvements to enhance dealership operations Business Development Identify growth opportunities in the Trichy region for commercial vehicle sales and services Work closely with Mahindra representatives to align dealership strategies with brand objectives Stay updated on market trends competitor activities and industry developments Salary Salary is not a constraint for the right candidateInterested candidates share your profile to eenapplehrsolutions com or contact 7845891127

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