Manager - Customer Success (0-3 Yrs) Bangalore (after-sales/customer Service)
3 weeks ago
Company Profile Simplotel is a Bangalore based SaaS start-up helping over 2 000 hotels across the globe grow their business The name Simplotel comes from a combination of Simple and Hotel - our mission is to Simplify the life of hoteliers through technology Our customers are hotels of various sizes Simplotel was founded in Oct 2013 and is funded by India s largest Online Travel Agency - MakeMyTrip Position - Customer Success Manager The Customer Success Manager will be responsible for driving renewals of our customers and ensuring that they derive maximum value from the use of Simplotel To achieve this the account manager will interact regularly with the clients and build a strong lasting relationship and drive improvements to the customer s usage of Simplotel and drive adoption of new features that help customers Responsibilities - Drive renewals and upselling for Simplotel - Be in touch with our customers analyse opportunities for improvement and convince the customers to adopt such suggestions - Build and maintain strong long-lasting relationships - Understand various analytics of our customers craft and implement strategies to grow it - Deliver metrics and analysis to customers to ensure that they understand the value of our platform- Run Google Ad Campaigns and come up with SEO strategies for our customers - Manage schedule and prioritize well in order to meet deadlinesSkills required - 0 - 3 years of Account Management or other customer facing experience - Graduate degree in Engineering Business or Hotel Management MBA a plus - Excellent written and verbal communication skills Ability to convince internal stakeholders and customers - Strong analytics skills and good knowledge of Excel - Ability to work in cross functional teams - Experience in delivering client-focused solutions based on customer needs- Excellent listening negotiation and presentation skills- Ability to prioritize among competing tasks- Keen attention to detail and adherence to deadlines - Knowledge of e-commerce Web analytics SEO is a plus ref updazz com
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Bengaluru, Karnataka, India RAPRO Solutions Full timeSkills English Hindi TeluguQualification GraduationSalary up to 5 5 LPA Food etcExperience 0 to 4 Years Job Summary We are looking for a Customer Service Associate to manage customer queries resolve issues and ensure a positive customer experience through voice email or chat support Key Responsibilities - Handle incoming customer queries via...
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Customer Success Manager
4 weeks ago
Bengaluru, Karnataka, India Zoko Full timeAbout Zoko Zoko helps D2 C brands grow faster using Whats App as a channel for sales, marketing, and customer support - all from a single dashboard. We're not just building tools; we're helping brands build stronger customer relationships.From automations to live chat to campaign management, our product is deeply integrated into the workflows of some of the...
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Customer Success Manager
3 weeks ago
Bengaluru, Karnataka, India Zoko Full timeAbout ZokoZoko helps D2C brands grow faster using WhatsApp as a channel for sales, marketing, and customer support - all from a single dashboard.We're not just building tools; we're helping brands build stronger customer relationships. From automations to live chat to campaign management, our product is deeply integrated into the workflows of some of the...
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Customer Success Manager
4 weeks ago
Bengaluru, Karnataka, India Zoko Full timeAbout Zoko Zoko helps D2C brands grow faster using WhatsApp as a channel for sales, marketing, and customer support - all from a single dashboard. We're not just building tools; we're helping brands build stronger customer relationships. From automations to live chat to campaign management, our product is deeply integrated into the workflows of some of the...
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Customer Success Manager
4 weeks ago
Bengaluru, Karnataka, India Zoko Full timeAbout Zoko Zoko helps D2C brands grow faster using WhatsApp as a channel for sales, marketing, and customer support - all from a single dashboard. We're not just building tools; we're helping brands build stronger customer relationships. From automations to live chat to campaign management, our product is deeply integrated into the workflows of some of the...
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Manager - Customer Success
2 weeks ago
Bengaluru, Karnataka, India Animaker Full timeAnimaker is looking for an energetic and ambitious Account Manager or Customer Success Manager .As a fast-paced startup with revolutionary, innovative solutions in the visual content creation space, we aim to create a difference and delight our customers.We have over 10 million users from 190+ countries; with 100's being Fortune 500 companies like Walmart,...
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Customer Success Manager
3 weeks ago
Bengaluru, Karnataka, India SAP Full timeWe help the world run better At SAP we keep it simple you bring your best to us and we ll bring out the best in you We re builders touching over 20 industries and 80 of global commerce and we need your unique talents to help shape what s next The work is challenging - but it matters You ll find a place where you can be yourself prioritize your...
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Manager - Customer Success
4 days ago
Bengaluru, Karnataka, India TeamWare Solutions Full timeLocation: BangaloreNotice period: 30daysWe are seeking a highly motivated and customer-focused Customer Success Manager with 3-5 years of experience to join our EMEA Digital Media team. This is a customer-facing role where you'll act as a trusted advisor, building strong relationships and ensuring our enterprise customers in the EMEA region realize maximum...
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Bengaluru, Karnataka, India Talview Full timePosition: Night Shift Operations ManagerLocation: Bangalore, IndiaShift: Night Shift (5:00 PM - 2:00 AM IST)Reporting to: VP of OperationsRole OverviewWe are seeking an organized and proactive Night Shift Operations Manager to oversee the smooth functioning of night shift operations in our Bangalore office. This role is primarily administrative, ensuring...
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15h Left Executive
14 hours ago
Bengaluru, Karnataka, India D Square Consulting Service Full timeWe have an opening for Business Development ExecutiveRequired Experience 0 to 2 yearsLocation Bangalore Onsite The candidates who can join immediatelySalary 20K Incentives and perksJob summary We are seeking a dynamic and results-driven Business Development Executive to join our team The ideal candidate will have a passion for events and a talent for...
