IT Database and Windows System Administrator

SUMMARY Imaging Endpoints (IE) is an Imaging Technology and Imaging Clinical Research Organization (iCRO). We are passionately focused on our vision to Connect Imaging to the Cure™. Everything we do is aligned with this singular purpose. We work every day excited to advance imaging science, technology, and services to bring curative technologies to humankind. We have supported many of the most impactful new drug approvals in oncology, and we are seeking the most talented individuals globally that are passionate in their desire to assist us in our mission to customize each clinical trial's imaging to optimize the opportunity to demonstrate efficacy. Imaging Endpoints is based in Scottsdale, Arizona, with offices in Cambridge, Massachusetts; London, UK; Leiden, Netherlands; Basel, Switzerland; Hyderabad, India and Shanghai, China. We are an affiliate of HonorHealth, one of the largest healthcare systems nationally, and Scottsdale Medical Imaging Limited (SMIURadPartners), the largest private radiology group in the United States. We are recognized as the world's largest and most preeminent iCRO in oncology. RESPONSIBILITIES - Database maintenance and support. Assists in setting up and maintenance of production databases. - Identify and resolve data inconsistencies and system issues. - Responds to alerts triggered by failures or warnings in the IT environment: network, storage, backups, servers, databases, etc. - Performs preventive administration duties to ensure the availability of servers and databases in the data center. - Works with application administrators for the support and maintenance of various applications such as OsiriX, PACS, Mint Lesion, etc. - Provides support to various tools used by IT to perform user management functions. - Ensures backups are successful and recover data as needed; participates in disaster recovery activities. - Follows SOP documents and provides feedback for process improvements. - Provides after-hours support. - Other duties as assigned. EDUCATION AND EXPERIENCE - Bachelor’s degree in computer science is preferred. - Minimum of 2 years of experience in system administration. - Minimum of 4 years of experience in database administration - Microsoft certification is preferred. SKILLS - Knowledge of servers and storage solutions. - Knowledge of Windows 2016/2019, and Active Directory. - Proficiency in SQL to create and manage database objects: databases, tables, indexes, views, procedures and functions - Database system knowledge of at least one: PostgreSQL and MySQL to monitor system health and performance - Familiarity with writing scripts and stored procedures for automation and reporting - Familiarity with tools for database health checks, anomaly detection and observability. - Knowledge of virtualization and/or AWS services including experience building environments in AWS. - Knowledge of Information Technology Infrastructure Library (ITIL). - Knowledge of tools used in Network Operation Center (NOC) operations. - Customer service attitude and front-line support skills. - Good communication skills. IMAGING ENDPOINTS’ TEAM CHARACTERISTICS - Passion to Connect Imaging to the CureTM and pursue a meaningful career by improving the lives of cancer patients through imaging - Strong desire to be part of a dynamic, global team working closely together and growing year after year in a rewarding environment to help humanity through imaging - Commitment and caring for our fellow team members, their families, and the communities IE serves - see Caring Endpoints: https://caringendpoints.org/ - Integrity and high ethical standards; we always do the right thing - High intellect and ingenuity; we enjoy solving problems, finding a better way, and the challenge of making a difference by improving lives - Structured, organized, detail-oriented, and self-motivated; we approach each day with a detailed plan and excitement to accomplish the day’s objectives while striving to improve ourselves and IE everyday - Accountable; we do what we say and communicative effectively to meet deadlines; we enjoy advancing clinical trials, helping patients, and celebrating success - High standard for excellence; we proof our own work, hold high standards for ourselves and our team, and always prioritize quality above all else PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk and hear. The employee is frequently required to sit. Specific vision abilities required by this job include close vision, color vision, ability to adjust focus.