Business Support, Concierge

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward To provide receptionist and front office duties in accordance with company policies procedures and processes Achievement of the Key Performance Indicators and Service Level Agreement targets Making sure to demonstrate professional and polite responses in telephone responses Ensure personal preventability and dress in the assigned uniform Receive inform guide visitors including co-ordination with employees Preparation of database of Client contacts and updating Responsible for maintenance and upkeep of front office Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines Ensure compliance of regulations requirements of JLL management Provide assistance in general administrative activities Provide assistance to the Help Desk as required Contribute to the Monthly Management Report to Client Participate in Emergency Evacuation procedures including crisis management and business continuity Develop the necessary policies and procedures required for all functions within the scope of Reception To act as a back-up to Help Desk in case of emergency requirement Responsible for ensuring availability of magazines brochures and Client directory signage Co-ordinate for flower arrangements Assist in utilization of conference rooms Co-ordinate with Facility team for event management Experience in Front Desk and Back Office processes is required with strong Administration Skills Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required See individual Performance Measurement Agreements Compliance with the Service Level Agreement established between Jones Lang LaSalle and Client Location On-site -Mumbai MH Scheduled Weekly Hours 40 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at accomodationrequest am jll com This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL