Concierge
2 days ago
Key Responsibilities:
Customer Experience & Service:
- Welcome and greet customers, ensuring a warm and professional first impression.
- Assist customers with inquiries regarding products, services, store facilities, and promotions.
- Support store operations by directing customers to appropriate departments or associates.
- Offer personalized shopping assistance and recommend products that align with customer preferences.
- Manage customer appointments, VIP client services, and personal shopping sessions.
- Handle special requests (gift wrapping, alterations, home delivery, reservations, etc.) promptly.
- Maintain knowledge of store events, new collections, promotions, and loyalty programs.
- Monitor and maintain concierge desk appearance in line with brand standards.
Store Location : Mumbai - Kalaghoda/ Santacruz.
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