Concierge

2 days ago


Mumbai, Maharashtra, India Kalki Fashion Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Key Responsibilities:

Customer Experience & Service:

  • Welcome and greet customers, ensuring a warm and professional first impression.
  • Assist customers with inquiries regarding products, services, store facilities, and promotions.
  • Support store operations by directing customers to appropriate departments or associates.
  • Offer personalized shopping assistance and recommend products that align with customer preferences.
  • Manage customer appointments, VIP client services, and personal shopping sessions.
  • Handle special requests (gift wrapping, alterations, home delivery, reservations, etc.) promptly.
  • Maintain knowledge of store events, new collections, promotions, and loyalty programs.
  • Monitor and maintain concierge desk appearance in line with brand standards.

Store Location : Mumbai - Kalaghoda/ Santacruz.


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