Customer Success Executive
3 weeks ago
Job Title Customer Success Executive Location Gandhinagar Gujrat Type Full-time Shift Rotational including Sundays Job Summary We are looking for a proactive and customer-focused Customer Success Executive to ensure a seamless experience for learners partners and stakeholders This role involves managing inbound queries guiding learners on platform usage proactively engaging learners to encourage course completion and certification and coordinating internally to resolve concerns The ideal candidate is a strong communicator with a passion for helping others succeed and is flexible to work in rotational shifts including weekends Key Responsibilities Inbound Support Communication Handle incoming tickets emails chats from learners partners and stakeholders Respond promptly with clear accurate and helpful information Outbound Learner Engagement Initiate outbound communication via email chat or calls to encourage learners to complete their courses and earn certifications Share timely reminders and support resources Platform Tool Guidance Assist learners in navigating the platform and understanding the course and certification process Conduct walkthrough sessions or connect with learners via calls when necessary Internal Coordination Collaborate with internal teams content tech product team to resolve escalated issues and track ticket resolution Ensure follow-ups are done in a timely and professional manner Shift Availability Be flexible to work across any shift including rotational shifts and Sundays as part of the support coverage Required Skills Qualifications 1-3 years of experience in customer success support or related roles Strong verbal and written communication skills Empathetic learner-first attitude with a proactive mindset Familiarity with CRM systems and support tools Required but not mandatory Ability to work in a dynamic fast-paced environment What We Offer An opportunity to positively impact learners careers Supportive team environment and continuous learning Flexible working hours and growth opportunities Job Types Full-time Permanent Pay 100 000 00 - 300 000 00 per year Schedule Rotational shift Weekend availability Work Location In person
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Customer Success Executive
3 weeks ago
Gandhinagar, Gujarat, India OnlineLR Full timeJob Title Customer Success Executive Location Work from Office Salary 15 000 Incentives About Us OnlineLR is a fast-growing digital platform designed to empower transporters and logistics service providers with easy-to-use solutions for managing their operations We are looking for enthusiastic and customer-focused individuals to join our...
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Customer Success Lead
5 days ago
Gandhinagar, Gujarat, India Skai Lama Full timePlease read the entire JD and the link to actually apply for the job is in the JD. Fill that form if you want to be considered for the role. Are you tired of generic job posts that lack transparency and leave you wondering about your role, growth opportunities, and the interview process? At Skai Lama, we do things differently. We believe in providing all...
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Customer Success Expert
4 days ago
Gandhinagar, Gujarat, India beBeeCustomerSuccess Full time ₹ 9,00,000 - ₹ 12,00,000Job Role Overview:">The primary objective of this position is to provide exceptional support and services to our brand partners.">Skill in customer relationship management">Ability to communicate effectively with stakeholders">Strong analytical and problem-solving skills">Proven track record of success in a similar role">">,
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Customer Service Representative
5 days ago
Gandhinagar, Gujarat, India beBeeCustomerSupport Full timeJob Overview">The ideal candidate for this role will possess excellent communication skills and be able to effectively manage multiple priorities. We are looking for a customer-focused professional who can provide top-notch service to our clients.">About the Role">We are seeking a skilled Customer Support Executive to join our team. In this position, you...
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Customer Support Executive
4 days ago
Gandhinagar, Gujarat, India GUTBasket Full timeAbout Gutbasket Gutbasket is India's leading fermentation and gut health brand. We create probiotic drinks, fermentation kits, and educational content to make gut health easy, natural, and exciting. Our customers love our products and our mission — and we're looking for a friendly, detail-oriented Customer Support Executive to make sure they have the...
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Customer Relationship Executive
3 weeks ago
Gandhinagar, Gujarat, India ALN Global Private Limited Full timeCompany DescriptionALN Global Private limited, we are into the aluminium windows and door industry for the last 50 years of specialised expertise.Our commitment to innovation drives us to engineer cutting-edge solutions that seamlessly blend durability, energy efficiency, and modern design for both residential and commercial applications.We cater to a wide...
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Customer Support Executive
3 weeks ago
Gandhinagar, Gujarat, India GUTBasket Full timeAbout GutbasketGutbasket is India's leading fermentation and gut health brand. We create probiotic drinks, fermentation kits, and educational content to make gut health easy, natural, and exciting. Our customers love our products and our mission — and we're looking for a friendly, detail-oriented Customer Support Executive to make sure they have the best...
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Customer Support Executive
3 weeks ago
Gandhinagar, Gujarat, India Accrete Infosolution Technologies LLP Full timeJob Summary We are seeking a skilled and customer-focused Support Executive with a strong background in software support for POS Point of Sale systems along with basic knowledge of hardware troubleshooting The ideal candidate should be experienced in resolving POS-related queries software issues and network connectivity problems You will be the...
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Customer Support Executive
2 weeks ago
Gandhinagar, Gujarat, India GUTBasket Full timeAbout Gutbasket Gutbasket is India's leading fermentation and gut health brand. We create probiotic drinks, fermentation kits, and educational content to make gut health easy, natural, and exciting. Our customers love our products and our mission — and we're looking for a friendly, detail-oriented Customer Support Executive to make sure they have the best...
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Customer Support Executive
3 hours ago
Gandhinagar, Gujarat, India GUTBasket Full timeAbout GutbasketGutbasket is India's leading fermentation and gut health brand. We create probiotic drinks, fermentation kits, and educational content to make gut health easy, natural, and exciting. Our customers love our products and our mission — and we're looking for a friendly, detail-oriented Customer Support Executive to make sure they have the best...
