Customer Success Manager
4 weeks ago
Position Overview We are looking for a proactive and client-focused Customer Success Manager to ensure a seamless experience for our customers and trade partners This role involves managing client relationships from the first inquiry to after-sales support ensuring satisfaction repeat business and referrals The ideal candidate will act as the bridge between customers architects and internal teams ensuring CURA HOME delivers a premium and professional experience Key Responsibilities Client Onboarding Support Manage new customer inquiries understand requirements and guide them through the buying ordering process Project Coordination Work closely with architects sales design and production teams to ensure smooth execution of client projects Relationship Management Build strong relationships with customers and trade partners to encourage repeat business and long-term loyalty Issue Resolution Address and resolve customer concerns complaints and post-delivery service requests in a timely manner Customer Engagement Collect feedback track satisfaction levels and implement improvements in the customer journey After-Sales Service Ensure follow-ups warranty maintenance requests and service calls are handled with professionalism Process Improvement Collaborate with management to refine systems and processes for a better customer experience Reporting Maintain detailed records of customer interactions satisfaction levels and project status Skills Qualifications Bachelor s degree in Business Marketing Interior Design or related field 5 years of experience in customer success client relations or account management preferably in furniture interiors or luxury retail Excellent communication and interpersonal skills Strong problem-solving and conflict-resolution abilities Highly organized detail-oriented and able to manage multiple client accounts Tech-savvy Comfortable with CRM tools WhatsApp communication and ERP Project Management software Ability to understand furniture interior design concepts is an advantage Compensation Benefits Competitive monthly salary based on experience Performance incentives linked to customer satisfaction and repeat business Paid leave and other company benefits as per policy Opportunity to grow into Head of Customer Success as the company scales Job Types Full-time Permanent Pay 25 000 00 - 30 000 00 per month Benefits Leave encashment Ability to commute relocate Cherthala Kerala Reliably commute or planning to relocate before starting work Preferred Education Secondary 10th Pass Preferred Willingness to travel 25 Preferred Work Location In person
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Customer Success Executive
4 weeks ago
Amravati, MH, IN Truscholar Full timeKey Responsibilities Guide new customers through the onboarding process Provide resources to help customers get started Build and maintain strong customer relationships Serve as the primary point of contact for customer queries and concerns Monitor customer usage of products Proactively suggest enhancements to improve customer experience Troubleshoot and...
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Customer Relation Manager
4 days ago
Kasaragod, KL, IN Apco Hyundai Full timeEstablish and maintain positive relationships with existing customers Provide prompt efficient and satisfactory responses to customer inquiries Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments Analyse customer data to identify patterns and insights and leverage this information to enhance...
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Front Office Manager
2 weeks ago
Cherthala, KL, IN Quality Food Product Industries - Guntur Unit Full timeJob Summary The Front Office Manager is responsible for overseeing the front desk operations ensuring professional customer service smooth visitor handling and efficient coordination between departments This role plays a crucial part in creating a positive impression for the company especially in a fast-paced FMCG environment Key Responsibilities Supervise...
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Academic Counsellor
2 weeks ago
Cherthala, KL, IN Finprov Learning Pvt Ltd Full timeCareer Counsellor will be a member of the primary contact team for students professionals entrepreneurs and other clients interested and will be responsible for assisting them over the phone and directly Major Responsibilities 1 Should be the first and important point of contact for the students clients over telephone enquiry or direct enquiry 2 Understand...
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Customer Success Representative
2 weeks ago
Thane, MH, IN Endimension Technology Full timeJob Title Customer Success Representative Teleradiology Location Work From Office - Vashi Job Type Full-Time Department Operations Customer Support Reports To Operations Manager Customer Success Manager Job Summary We are hiring a proactive and detail-oriented Customer Success Representative CSR to support our teleradiology operations The CSR will be...
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Customer Relationship Executive
2 days ago
Cherthala, Kerala, India MALANKARA MULTI STATE COOPERATIVE CREDIT SOCIETY LIMITED Full time ₹ 2,40,000 per year· Knowledge of Deposits· Responsible for Deposit and other Loans Growth via various sales model.· Should have Experience in Customer service and operations.· Knowledge of Verification of customers KYC and other documents.· Maintaining good Relationship with the clients and ensure Business Targets.· Responsible for manage cash , Valuable items and Bank...
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Project Manager
5 days ago
Cherthala, Kerala, India Pagematics Full time ₹ 15,00,000 - ₹ 25,00,000 per yearProject Manager Requirement for AI Product Development Overview: We are seeking an experienced project manager to oversee the development of a sophisticated AI-based product. The role involves coordinating across multiple vendor teams and ensuring smooth execution and delivery.Key Responsibilities:• Client and Leadership Interface: Act as the main point of...
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(3 Days Left) Juice And Shakes Maker
3 weeks ago
Cherthala, KL, IN Tasty Chips Bakery Full timeRole Juice and Shake maker Key Duty Prepare and serve high-quality fresh juices milkshakes and smoothies Responsibilities Follow recipes accurately manage inventory of fresh produce and ingredients maintain a clean and sanitized work area and ensure customer satisfaction Skills Attention to detail food safety knowledge speed and friendly customer service Job...
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Cherthala, KL, IN GENTLEMAN CHIT FUNDS Full timeWe are seeking motivated and responsible individuals to join our team as Collection and Sales Officers for our Cherthala branch The selected candidates will be responsible for managing collection and sales activities within their assigned areas Key Responsibilities - Manage collection activities in the allocated areas ensuring timely and accurate payment...
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Cherthala, KL, IN GENTLEMAN CHIT FUNDS Full timeWe are seeking motivated and responsible individuals to join our team as Collection and Sales Officers for our Cherthala branch The selected candidates will be responsible for managing collection and sales activities within their assigned areas Key Responsibilities - Manage collection activities in the allocated areas ensuring timely and accurate payment...