Product Support Specialist
4 days ago
Job Description Job Description Are you a communicator Do you love talking to people from all walks of life Do you love fielding questions, solving problems and teaching people new things - If so, we want you Customer Support: - To resolve complex technical queries and issues of product functionality and defect correction as well as coordinating with the Software Engineers for product support. - Must be able to demonstrate excellent troubleshooting and problem-solving skills. - Ensure complete documentation of all activities undertaken with respect to the ticket in the case log. - Adhere to the Process defined on both Operations and Quality legend. - Ability to timely Escalation (Approach to handle issue to understand when to escalate & what will be handled by themselves), attention to detail, ability to research and able to arrive at a solution and also challenges the process and come up with different alternatives. Customer Engagement: - Understanding customer behavior, expectations from the product analyzing Usage trends and product adaptability to increase usage and make the product sticky. - Work towards providing an excellent customer experience by going that extra mile on every interaction. Customer Retention: - Maintain overall customer satisfaction levels to ensure the continuous relationship with Practo. Responsibilities: - Excellent Communication and customer experience - Semi Voice process ( 40% of Calls and 60% of Emails,Chats) - Ability to handle customer situation with effective behavior. - Problem solving efficiency. Must have : - Fluency in English & Hindi
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Laboratory Specialist
2 weeks ago
Jodhpur, India MAJISA LIME PRODUCT Full timeJob Description Company Description Majisa Lime Products is a leading lime production company based in Jodhpur, Rajasthan. Specializing in the quarrying and production of lime and limestone-based products, including quick lime, hydrated lime, and limestone, the company has established a strong presence in various industries. With over twenty years in...
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Product Support Specialist
2 weeks ago
Bengaluru, India Zealant Consulting Group Full timeAbout the Role :We are hiring a Product Support Specialist to join our global Product Support Team. This role is ideal for a junior professional with prior experience in a technology company who thrives in a fast-paced, customer-facing environment and is eager to grow their skills in product support, documentation, and cross-functional collaboration. Youll...
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IT Support Specialist
2 weeks ago
India Mint Service Desk Full timeIT Support Specialist – Mint Service Desk 📍 Remote – Asia Region 🕒 Full-time 🏢 Department: Technical Support / Customer Success About Mint Service Desk Mint Service Desk is an IT Service Management (ITSM) and Customer Support platform helping organizations worldwide manage tickets, assets, and workflows with ease and flexibility. We’re...
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Product Support Specialist
3 weeks ago
India Kisi Full timeJob Description About Kisi We are Kisi, a physical security tech company revolutionizing how businesses access and secure their spaces. Founded in 2012, with headquarters in Brooklyn, an office in Stockholm, and a global team, we create innovative, award-winning hardware and compliance-certified software that enable seamless, cloud-based access to offices,...
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Product Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Zealant Consulting Group Full time ₹ 2,50,000 - ₹ 5,00,000 per yearAbout the Role : We are hiring a Product Support Specialist to join our global Product Support Team. This role is ideal for a junior professional with prior experience in a technology company who thrives in a fast-paced, customer-facing environment and is eager to grow their skills in product support, documentation, and cross-functional collaboration....
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Customer Support Specialist
2 weeks ago
India NextBigE Full time- Location: Sector 7, Noida - Joining: Immediate - Salary (CTC): 15,000-20,000 - Experience: 2 years at least - Specialty: If worked in E-Commerce and B2B It will be beneficial - Software Knowledge: EMail, WhatsApp, MS Excel Company Description NextBigE is a full-service firm based in Noida, specializing in enabling e-commerce for small and medium businesses...
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Customer Support Specialist
3 weeks ago
India Fwd Creatives Full timeCompany Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
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Customer Support Specialist
3 weeks ago
India Fwd Creatives Full timeCompany Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
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Support Specialist
3 days ago
Bengaluru, Karnataka, India Organo Mart Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionOrgano Mart specializes in offering various organic products and fresh home-baked dishes essential for daily life. Our products are 100% organic and free from preservatives. Fully compliant with regulatory standards, we are certified under the FSSAI with license number Role DescriptionThis is a full-time on-site role located in Bengaluru...
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Support Specialist
1 week ago
India Idea Elan Full time ₹ 30,00,000 - ₹ 90,00,000 per yearPosition Type: Full-Time Work Type: Remote Role Company Description We are a product based company that provides comprehensive software solutions for research facilities in Universities and Institutions worldwide.Please visit for more information. Job Description We are looking for a Support Specialist with excellent communication skills...
