Manager - Customer Interaction Suite
2 weeks ago
Job Description About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Title API and UI Automation QA Engineer from telecommunications domain Job Location: Pune/Bangalore/Any Location Job Type Full-time Job Summary We are seeking a skilled and detail-oriented API and UI Automation QA Engineer from telecommunications domain to join our dynamic team. The ideal candidate will be responsible for designing, developing, and executing automated tests for APIs and UI to ensure the robustness, reliability, and performance of our applications. Key Responsibilities - Test Planning and Design: - Understand business and technical requirements to create comprehensive test plans and cases for UI and API testing. - Automation Development: - Develop, maintain, and enhance UI and API test automation frameworks using tools such as Robot Framework, Pytest Framework, Postman, RestAssured, or similar. - Write efficient and reusable test scripts to validate UI and APIs against specifications. - Testing and Validation: - Perform functional, integration, and performance testing of APIs. - Identify, document, and track defects to resolution using tools like Jira or Bugzilla. - Telecom Domain Expertise: - Apply in-depth knowledge of telecom protocols and network standards (e.g. SMPP) to design effective test strategies. - Utilize network analysis tools (e.g., Wireshark) to troubleshoot and validate telecom applications. - Collaboration: - Work closely with developers, product managers, and other QA team members to ensure seamless integration of automated tests in CI/CD pipelines. - Participate in Agile ceremonies like sprint planning and retrospectives. - Continuous Improvement: - Stay updated with industry best practices and emerging tools in test automation. - Proactively suggest improvements to testing processes and frameworks. Key Skills And Qualifications - Technical Skills: - Proficiency in API testing tools like Postman, SoapUI, or Swagger. - Hands-on experience with automation tools like Robot Framework, Pytest Framework, RestAssured or similar. - Strong programming skills in Python. - Proficiency in Shell scripting. - Knowledge of JSON, XML, and RESTful web services. - Familiarity with CI/CD tools such as Jenkins, GitLab, or AWS DevOps. - Handson on any Test Management Tool - Experience in the Telecommunications domain - Quality Assurance Expertise: - In-depth understanding of the software testing lifecycle (STLC) and defect lifecycle. - Strong analytical and problem-solving skills. - Soft Skills: - Excellent communication and collaboration skills. - Strong attention to detail and ability to meet deadlines. - Experience and Education: - Bachelor's degree in Computer Science, Engineering, or a related field. - Proven track record in designing and implementing test automation strategies and frameworks. - Experience in API testing and Telecom Protocols. Preferred Qualifications - Knowledge of cloud platforms like AWS, Azure, or GCP. - Experience with performance testing tools like JMeter or LoadRunner. - Exposure to containerization and orchestration tools like Docker and Kubernetes.
-
Manager - Customer Interaction Suite
2 weeks ago
Bengaluru, India Tata Communications Full timeJob Description About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Position Overview We are...
-
Manager - Customer Interaction Suite
3 days ago
Delhi, India Tata Communications Full timeJob Description About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Key Responsibilities - Solution...
-
Assistant Manager
2 weeks ago
Pune, India Tata Communications Limited Full timeJob Description Job Description Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Unified Collaboration domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an...
-
Lead - Customer Interaction Suite
2 weeks ago
Chennai, India Tata Communications Full timeJob Description About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications About The Role A Technical...
-
Manager - Customer Interaction Suite
7 days ago
Mumbai, India Tata Communications Full timeJob Description About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description The role owns...
-
Assistant Manager
3 weeks ago
Pune, India Tata Communications Limited Full timeJob Description Job Description Key Responsibilities 1. Develop new applications/software based on business requirements. 2. Engage with internal teams to understand client requirements. 3. Build custom solutions around Genesys Cloud CX that cannot be catered out-of-the-box. 4. Code and deploy custom requirements for the contact center as part of the...
-
Sr Product Management Specialist
3 weeks ago
Bengaluru, India Tata Communications Full timeJob Description About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Title : Product Manager -...
-
Deputy General Manager
2 weeks ago
Bengaluru, India Tata Communications Full timeJob Description About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications The role is responsible for...
-
Assistant Manager
2 weeks ago
Bengaluru, India Tata Communications Full timeJob Description About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications I) Position Summary The Asst....
-
Regional Channel Sales Manager
7 days ago
Mumbai, India Spine HR Suite Full timeJob Description Company Description Spine HR Suite is an advanced, user-friendly HRMS platform designed to streamline and automate the full spectrum of HR processes. Offering comprehensive solutions from recruitment to retirement, including payroll, attendance, performance management, and compliance, Spine HR Suite empowers organizations with efficient tools...