Senior E-Commerce Training Lead

Job Description

This role is for one of our clients

Company name: Kraftshala

Industry: Marketing

Seniority level: Mid-Senior level

Min Experience: 3 years

Location: Delhi

JobType: full-time

About The Role
We are seeking a dynamic and experienced Senior E-Commerce Training Lead to design and deliver cutting-edge training programs that shape the next generation of e-commerce and quick-commerce professionals in India. This is a high-ownership role where you will develop impactful learning experiences, mentor students, and ensure they are industry-ready to excel in roles across e-commerce and D2C brands.

Youll combine your hands-on expertise in e-commerce growth with strong training and curriculum design skills to create practical, interactive, and outcome-driven modules that directly translate into career success for learners.

Key Responsibilities
Training & Content Development (80%)
Curriculum Design: Develop structured, case study-led modules covering landing page optimization, marketplace management, paid ads, growth tactics, and campaign execution.

Training Delivery: Lead engaging live online sessions using interactive tools, gamified formats, and real-world simulations.

Student Mentorship: Coach learners on industry practices, preparing them to perform effectively as e-commerce and digital marketing professionals.

Quality Assurance: Collaborate with external coaches to ensure consistent training quality across all sessions.

Continuous Improvement: Use feedback and placement data to refine modules, assessments, and student projects.

Program Innovation & Consulting (20%)
Real-Brand Projects: Guide students on consulting assignments with partner brands, ensuring campaigns deliver measurable business impact.

Innovation: Experiment with new teaching formats, tools, and approaches to enhance learning outcomes and engagement.

Recruiter Alignment: Translate industry feedback into program upgrades that boost student employability and placement success.

Expected Milestones
Month 1: Familiarize yourself with training philosophy, co-facilitate live sessions, and shadow student projects.

Month 2: Deliver independent sessions, launch your first revamped module, and mentor junior coaches.

Month 3+: Take complete ownership of all e-commerce/quick-commerce modules, independently lead consulting projects, and drive innovations in program design.

Success Metrics
Placement Rate: Consistently improve student placement outcomes through industry-relevant training.

Student Engagement (NPS): Maintain high levels of learner satisfaction, motivation, and participation.

Assessment Validity: Design evaluation tools that accurately predict real-world performance in job roles.

What Makes You a Great Fit
Experience: 48 years of proven success driving growth for D2C/e-commerce brands on platforms like Amazon and Flipkart (ads, listings, campaigns, revenue growth).

Mindset: Curious, structured, and truth-seeking with the ability to simplify complex concepts into practical learning.

Execution: Strong ownership, preparation, and delivery of high-quality training sessions.

Collaboration: Ability to mentor coaches, build trust with peers, and align effectively with industry stakeholders.

Adaptability: Quick learner who experiments with new tools, platforms, and teaching methods.

Preferred Skills (Good-to-Have)
Exposure to quick-commerce platforms (Blinkit, Zepto, Instamart).

Knowledge of inventory planning, forecasting, and category-level P&L.

Experience mentoring or training teams internally in e-commerce roles.

Career Growth Path
This role opens up two growth trajectories over the next 35 years:

Training Leadership: Own and scale full-fledged programs, design new courses, and shape the next wave of marketing talent.

Marketing Leadership: Transition into senior growth roles within e-commerce/D2C companies, applying both execution and teaching expertise.

Core Competencies
E-Commerce Strategy

Paid Ads (Amazon, Flipkart)

Quick-Commerce Growth

Training & Curriculum Design

Student Engagement & Coaching

Marketing Analytics