Customer Experience Associate
1 week ago
Founded in 2014 by Amit Khatri and Gaurav Khatri Noise was born with a bold mission-to democratize connected lifestyle technology for every Indian With an unwavering focus on consumer-first innovation this homegrown brand has consistently pushed boundaries introducing industry-defining breakthroughs across wearable tech audio and connected devices Today with a vibrant community of over 40 million users Noise is India s 1 smartwatch brand and the 2 brand in Truly Wireless Audio-a testament to its relentless pursuit of excellence Introducing Luna - the future of smart wearables from the House of Noise Luna is a high-accuracy smart ring with AI-powered coaching Benchmarked by Philips Biosensing at 98 2 accuracy Luna offers advanced health sleep and activity tracking plus free AI-driven wellness plans A Red Dot Design Award 2024 winner it s trusted by Olympians top athletes and global icons like Virat Kohli Join the movement Wear the future Shift 10 PM - 7 AM 6 days a week with a weekday off not weekends Location Should be from NCR Remote Starting Date Immediate Key Responsibilities Customer Query Management Respond to incoming customer queries across email live chat and other social platforms ensuring high user satisfaction Troubleshooting and Problem Solving Provide accurate information and resolution for user queries regarding the Luna ring in real-time Proactive Follow-ups Ensure timely resolution and proactive communication with users regarding their concerns Adaptability Adapt to different customer needs and adjust responses accordingly ensuring a tailored experience Customer Empathy and Patience Show understanding and patience ensuring that users feel heard and valued Tonality and Documentation Maintain a friendly and conversational tone while focusing on enriching the user experience Team Collaboration Work closely with cross-functional teams such as logistics operations and tech team to channel feedback and contribute to product improvement Requirements Tech Savvy Comfortable working with tech products and online tools Communication Skills Strong clear and friendly communication as you ll be serving primarily international users Prior Internship Background Experience in customer experience or community management is a plus Discipline and Intent Must have a strong sense of discipline and the intent to learn and grow Commitment to the Night Shift Cannot have day college or other commitments that conflict with this shift or sleep schedule
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Customer Experience Associate
4 hours ago
Gurgaon, India Scalent Solutions Full timeWe are looking for a customer experience associate to join our team with the objective of serving our customers better and proactively. **Responsibilities**: 2. Analyzing customer feedback on product ranges and new releases, as well as preparing reports. 3. Resolve customer complaints and provide appropriate solutions within the defined timelines. 4. Call...
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Sales Associate
5 days ago
Gurgaon, Haryana, India Travel n Experience Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionPinwheel Travel and Experience Pvt Ltd, with over a decade of excellence in the travel industry, is your one-stop solution for customized holidays. We offer tailor-made vacations to suit unique preferences, whether it's a tranquil beach escape, adventurous trek, or cultural immersion. Our expertise extends to MICE (Meetings, Incentives,...
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Customer Experience Associate
2 weeks ago
Gurugram, Haryana, India Gharaana Full timeWe're looking for a Customer experience Associate to drive customer support and order management for high-value orders (₹1 lakh+) across categories like sofas, beds, dining sets, and more. This is a hybrid role based in Gurgaon, with the flexibility to work remotely 2-3 days a week. You’ll engage with our existing customers to guide them through their...
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Customer Experience Associate
2 days ago
Gurgaon, Haryana, India Gharaana Full time ₹ 4,20,000 - ₹ 7,20,000 per yearWe're looking for a Customer experience Associate to drive customer support and order management for high-value orders (₹1 lakh+) across categories like sofas, beds, dining sets, and more. This is a hybrid role based in Gurgaon, with the flexibility to work remotely 2–3 days a week. You'll engage with our existing customers to guide them through their...
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Customer Experience Associate
2 days ago
Gurgaon, Haryana, India Wishlink Full time ₹ 2,40,000 - ₹ 6,00,000 per yearCustomer Experience AssociateAbout WishlinkWishlink is on a mission to revolutionize the creator economy and redefine how people shop. We're all about providing every user with a highly personalized shopping experience guided by creators, so they can find exactly what they want, in a very short time, while improving their online shopping experience...
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Customer Experience
2 weeks ago
Gurgaon, Haryana, India Sova Health Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout Sova HealthSova Health is India's first microbiome company, building science-driven, tech-enabled solutions for personalized nutrition and preventive health. We are committed to transforming the way people understand and improve their health through data, diagnostics, and actionable insights.Role OverviewAs aCustomer Experience & Strategy Associate,...
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Customer Care Associate
2 weeks ago
Gurgaon District, Haryana, India Kareer Hubb Full time**Hiring for Customer Care Associate** Salary upto 32k Rotational shifts 5 Days working Both side cabs Location : Gurgaon **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹32,000.00 per month **Benefits**: - Health insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Overtime pay -...
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Customer Experience Associate
1 week ago
Gurugram, Haryana, India Wellversed Full timeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback...
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Customer Experience Associate
4 hours ago
Gurugram, Haryana, India Wellversed Full timeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback...
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Customer Experience Associate
2 weeks ago
Gurgaon, Haryana, India Noise Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAbout Luna Ring:Luna is building the most intelligent, science-driven smart ring in the world. We operate at the intersection of physiology, behavior, and technology, creating wearables that go beyond metrics—into actionable insights and real-world wellness improvements.Backed by a rapidly growing global user base, advanced hardware and sensors, and a...
