Technical Support Engineer

4 days ago

Gurugram, India Llp S3bglobal Technologies Full time

Job Description Requirements: Must Have: - Customer-facing experience providing technical and customer support to English-speaking clients - Proficiency with HTML, running API calls using CURL and REST client tools such as Postman - Experience using Kibana, Jira, and FTP clients for troubleshooting and issue tracking - 1 to 2+ years working in SaaS-based product companies handling international customers via voice, chat, and email - Fluency in English (reading, writing, and speaking) with excellent interpersonal skills and phone etiquette - Strong problem-solving and troubleshooting abilities - Fundamental knowledge of writing and executing MySQL database queries - Bachelor's degree in Computer Science, BCA, MCA, Information Systems, Engineering, or equivalent Good to Have: - Experience in upsell and cross-sell customer interactions - Understanding of Webhook and API Integration (e.g., Zapier) - Familiarity with e-commerce platforms and merchant payment systems such as PayPal, Stripe, CyberSource, etc.

  • Technical Support Engineer

    6 days ago

    Gurugram, Gurugram, India LENS Corporation Full time

    Job Description About Us LENS Corporation is a growing deep-tech startup buildingAI-driven and cloud-native solutions. We deliver high-performance products for enterprises and government clients, and our technical support team plays a crucial role in ensuring reliability, customer success, and smooth deployments. Role Overview We are seeking aTechnical...

  • Technical Support Engineer

    3 weeks ago

    Gurugram, India Sprinklr Full time

    Job Description Role Responsibilities: - Troubleshoot and resolve customer-reported issues across CRM and SaaS platforms - Collaborate with product and engineering teams for bug resolution and feature improvement - Maintain and update technical documentation and knowledge base articles - Analyze logs and data flows using tools like Graylogs, Kibana, and...

  • Technical Support Engineer

    3 weeks ago

    Gurugram, India Snapmint Full time

    What You'll Do : - Act as the first line of technical troubleshooting for Snapmint's merchants and customers.- Diagnose, replicate, and resolve issues related to integrations (Shopify, WooCommerce, Magento, SFCC, custom APIs, etc.), payments, and reporting.- Debug API calls, review logs, and provide structured insights to merchants and internal...

  • Technical Support Engineer

    3 weeks ago

    Gurugram, India Snapmint Full time

    What You'll Do Act as the first line of technical troubleshooting for Snapmint's merchants and customers. Diagnose, replicate, and resolve issues related to integrations (Shopify, WooCommerce, Magento, SFCC, custom APIs, etc.), payments, and reporting. Debug API calls, review logs, and provide structured insights to merchants and internal teams. Collaborate...

  • Technical Support Engineer

    1 week ago

    Gurugram, India Think Future Technologies Pvt Ltd Full time

    We are seeking an experienced Technical Support Engineer for a leading support position based in India. As a Technical Support Engineer, you will be a part of 24*7 support operation & providing support to the customers world-wide. Roles & Responsibilities: • Supporting our global customers via email, phone, and webcasts, guiding customers, partners and...

  • Technical Support Engineer

    1 week ago

    Gurugram, India Think Future Technologies Pvt Ltd Full time

    We are seeking an experienced Technical Support Engineer for a leading support position based in India. As a Technical Support Engineer, you will be a part of 24*7 support operation & providing support to the customers world-wide. Roles & Responsibilities:• Supporting our global customers via email, phone, and webcasts, guiding  customers, partners and...

  • Technical Support Engineer

    1 week ago

    Gurugram, India Think Future Technologies Pvt Ltd Full time

    We are seeking an experienced Technical Support Engineer for a leading support position based in India. As a Technical Support Engineer, you will be a part of 24*7 support operation & providing support to the customers world-wide. Roles & Responsibilities:• Supporting our global customers via email, phone, and webcasts, guiding  customers, partners and...

  • Jr. Technical Support Engineering

    3 weeks ago

    Gurugram, India CloudLabs Inc Full time

    About CloudLabs: CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative...

  • T2 Technical Support Engineer

    1 week ago

    Gurugram, India Taboola Full time

    Realize your potential by joining the leading performance-driven advertising company! As a T2 Technical Support Engineer on the Global Support team in our Gurugram Office, you’ll play a key role in troubleshooting and resolving complex technical issues for our Account Managers, Sales teams, and end advertisers. You’ll work directly with global clients,...

  • T2 Technical Support Engineer

    1 week ago

    Gurugram, India Taboola Full time

    Realize your potential by joining the leading performance-driven advertising company! As a T2 Technical Support Engineer on the Global Support team in our Gurugram Office, you’ll play a key role in troubleshooting and resolving complex technical issues for our Account Managers, Sales teams, and end advertisers. You’ll work directly with global...