Technical Support Engineer

Job Description Role Responsibilities: - Troubleshoot and resolve customer-reported issues across CRM and SaaS platforms - Collaborate with product and engineering teams for bug resolution and feature improvement - Maintain and update technical documentation and knowledge base articles - Analyze logs and data flows using tools like Graylogs, Kibana, and...

Job Description Key Responsibilities: - NOC Based support to field engineers team - System provisioning on ERP - MIS generation - Resolve technical Queries - Having knowledge of ticketing tools. - Must have good knowledge of MS Excel and G-Sheet - Able to handle calls frequency. - Enthusiastic & Self motivated.

Job Description Role Responsibilities: - Resolve hardware, networking, and software issues for clients. - Conduct remote and on-site technical support interventions. - Install and configure IT infrastructure including servers and networking gear. - Maintain client communication and produce job completion reports. Key Deliverables: - Timely resolution of...

DWDM Engineer with hands-on experience in greenfield & inservice deployments. You'll troubleshoot, test, and support Ciena DWDM/CWDM systemslike OME6500, WaveServer, and 6500 Reconfigurable Line System (OLS)—through channel adds, node insertions, traffic migrations, and HW/SW upgrades using tools such as OSA, SDH Analyzer, and Ethernet testers. Strong...

Technical Support EngineerWe are looking for a highly skilled and experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing technical support to end-users, troubleshooting and resolving technical issues, and escalating complex problems to senior engineers.",

Job Description Vacancy NoVN13525 Job TitleTechnical Support Engineer Office LocationIN-Gurgaon Alternative Office Location About the Role Your Key Responsibilities - Support post-sales request from Westcon's Asia Pacific customers. - Perform testing and reproduction as required to isolate, identify, and resolve customer's issue. - Manage technical...

Roles and ResponsibilitiesProvide technical support to customers via phone, email, or chat for server and cloud-related issues.Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support.EPS (Server support) operates on callback model where the cases are created for the customers and the...

Job SummaryWe are seeking a highly skilled Technical Service Engineer to join our team.About the RoleThe successful candidate will be responsible for troubleshooting and making recommendations to determine the root cause of issues.Liaising with team managers and technicians on quality issues is also a key aspect of this role.You will identify the root cause...

We are seeking a skilled professional to join our team as a Support Specialist. The ideal candidate will possess expertise in technical project management, stakeholder management, and solution engineering.Responsibilities:Develop innovative tools and automation for diagnostics and debugging, streamlining processes and enhancing support efficiency.Apply...

Job Title: Technical Service EngineerKey Responsibilities:Support team members in diagnosing and resolving technical issues.Liaise with supervisors and technicians to address quality concerns.Identify root causes and report findings to the lead for quality assurance and control.Collaborate with the EV Maintenance Manager on technical and quality...