Academic Counsellor

3 weeks ago

Mumbai Maharashtra, India IIDE Full time

Role Designation Academic Counsellor Department Admissions Work Timings As per standard business hours Work Mode Work from Office 100 Location South Extension II Delhi Reports to Admissions Manager About IIDE IIDE is Asia s most trusted digital marketing institute offering government-recognised online offline and postgraduate programs We empower students graduates and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape About the Role As an Academic Counsellor at IIDE s Delhi South Extension II campus you will play a pivotal role in guiding students through IIDE s Digital Marketing programs across Undergraduate and Graduate categories This role involves managing and converting leads while meeting enrollment revenue and collection targets You will closely interact with prospective learners ensuring a smooth and effective admissions experience What You ll Do Lead Management Conversion Manage and convert leads for various digital marketing programs Own the complete sales and closing life cycle for assigned leads Achieve weekly enrollment revenue and collection targets Counseling Coordination Provide detailed information and counseling to prospective learners via phone email and chat Conduct interviews and coordinate admissions formalities for new joiners Attend walk-ins and counsel potential learners on admissions-related queries Follow up with prospective leads who have shown interest or visited IIDE Fee Collection Vendor Coordination Assist students in the fee collection process and ensure timely payments Coordinate with external vendors such as education loan providers to support the admissions process Collaborate with internal departments to ensure a seamless enrollment experience Sales Optimization Reporting Maintain and improve sales conversion rates through consistent performance tracking Generate referral sales and reactivate old or lost applications to meet batch targets Maintain a revenue-driven mindset and continuously optimize sales strategies for existing product offerings Who You Are Must-Have 2-3 years of work experience in a similar admissions or academic counseling role Strong communication written and verbal and presentation skills Excellent interpersonal and relationship-building abilities Proven track record of achieving sales or admissions targets Should Have Strong numerical aptitude and ability to optimize sales strategies Experience working in fast-paced high-pressure environments Effective multitasking and problem-solving abilities Nice to Have Experience in the education or EdTech sector Familiarity with CRM systems and sales performance tools Expected Deliverables KPIs Meet weekly and monthly admissions targets Generate referral sales as per organizational goals Reactivate old lost applications to ensure batch target achievement Continuously improve and maintain high sales conversion rates

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