Customer Success Manager
4 days ago
Location: Mohali, India
Stipend: 15,000 (with a chance of performance based PPO)
Duration: 6 months
Summary:
Seeking a Customer Success Executive - Trainee to ensure positive customer experiences, build loyalty, and foster long-term relationships.
Your Roles and Responsibilities:
Manage relationships with International clients to ensure successful onboarding, product adoption, retention, and satisfaction.
Guide and support customers in becoming strong advocates for our products through regular communication and consultation.
Understand customer business objectives and help them achieve success using our SaaS solutions.
Proactively identify common issues and resolve them swiftly and professionally.
Act as the voice of the customer internally and coordinate with support, product, and engineering teams.
Identify and develop opportunities for up-selling or expanding product usage.
Respond to customer queries via email, phone, and video calls with clarity and confidence.
Qualifications:
Excellent verbal and written English communication skills ability to engage confidently with international clients.
Clear understanding or strong interest in Customer Success, SaaS products, or Tech-based solutions.
A techno-commercial mindset with the ability to understand customer needs and product workflows.
A degree in engineering, business, or communication is preferred.
Strong interpersonal skills with the ability to work both independently and collaboratively.
Willingness to work in different time zones, including occasional weekends or off-hours as per business needs.
-
Customer Success Manager
1 week ago
Mohali, Punjab, India Lytegen Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole OverviewWe are seeking a Customer Success Manager with proven leadership and operational experience to establish, scale, and lead our customer service department. This role goes beyond traditional account management—it requires building processes, implementing systems, hiring and training staff, and ensuring that our customer support becomes a...
-
Customer Success Manager
3 days ago
Mohali, Punjab, India Lytegen Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole OverviewWe are seeking a Customer Success Manager with proven leadership and operational experience to establish, scale, and lead our customer service department. This role goes beyond traditional account management—it requires building processes, implementing systems, hiring and training staff, and ensuring that our customer support becomes a...
-
Customer Success Manager
2 weeks ago
Mohali, Punjab, India TAC Security Full timeWe are seeking a proactive and customer-focused Customer Success Manager (CSM) to join our team. As a CSM, you will be responsible for building strong relationships with our clients, ensuring they receive maximum value from our product/services, and driving retention and growth. You'll act as the trusted advisor, advocate, and liaison between the customer...
-
Head of Customer Success
4 days ago
Mohali, Punjab, India Lytegen Full time ₹ 5,00,000 - ₹ 10,00,000 per yearWe are seeking a visionary Head of Customer Success to design, build, and lead our customer success department from the ground up. This role goes beyond managing accounts—it requires creating scalable systems, playbooks, and teams that will support our growth as we scale toward a $100M solar business.The ideal candidate is process-driven,...
-
Head of Customer Success
3 days ago
Mohali, Punjab, India Lytegen Full time ₹ 1,04,000 - ₹ 1,30,878 per yearWe are seeking a visionaryHead of Customer Successto design, build, and lead our customer success department from the ground up. This role goes beyond managing accounts—it requires creating scalable systems, playbooks, and teams that will support our growth as we scale toward a $100M solar business.The ideal candidate isprocess-driven, customer-obsessed,...
-
Customer Success Associate
3 days ago
Mohali, Punjab, India Eleanor Consultancy Services Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe're seeking a highly proactive and confident Customer Success Associate who will work closely with product, support, and implementation teams to ensure smooth deployments, measurable outcomes, and long-term satisfaction for each of our customers.
-
Customer Success Executive
3 days ago
Mohali, Punjab, India Zouma Full time ₹ 25,000 - ₹ 45,000 per yearPosition: Customer Success Executive (CSE) – Voice & Blended ProcessesLocation: Mohali, IndiaWork Hours: 7:00 AM – 3:00 PM (Day Shift)About the RoleWe are looking for dynamic, confident, and fluent communicators to join our team as Customer Success Executives (CSE) for blended and voice processes. This is an excellent opportunity for professionals who...
-
Only 24h Left Head of Customer Success
4 days ago
Mohali, Punjab, India Lytegen Full timeWe are seeking a visionary Head of Customer Success to design, build, and lead our customer success department from the ground up. This role goes beyond managing accounts—it requires creating scalable systems, playbooks, and teams that will support our growth as we scale toward a $100M solar business.The ideal candidate is process-driven,...
-
Customer Success Specialist
1 week ago
Mohali, Punjab, India Biorev Studios | 3D Rendering Studio Full timeCustomer Service Representative (Outbound Calling)– HVAC Call Center ProcessLocation: MohaliType: In-house, Full-timeShift: US Shift (Night) - 6:30pm - 4:30am IST All the Saturdays are working during summers due to high volume of appointments.Job OverviewWe are looking for a highly motivated and detail-oriented Customer Service Representative to join our...
-
Customer Success Specialist
1 week ago
Mohali, Punjab, India Biorev Studios | 3D Rendering Studio Full timeCustomer Service Representative (Outbound Calling)– HVAC Call Center ProcessLocation: MohaliType: In-house, Full-timeShift: US Shift (Night) - 6:30pm - 4:30am IST All the Saturdays are working during summers due to high volume of appointments.Job OverviewWe are looking for a highly motivated and detail-oriented Customer Service Representative to join our...
