Director - Strategy & Operations

1 day ago


Bengaluru India Loop Full time

Job Description About The Role We're looking for a Director of Strategy & Operations - a startup operator who can bring clarity and execution discipline to fast-growing teams, drive cross-functional alignment, and scale systems that actually work. You'll sit at the intersection of strategy, ops, and product, leading key initiatives that move the business forward - from improving sales-to-onboarding flows to optimizing our care and claims operations. This is a builder's role. You'll be hands-on in diagnosing bottlenecks, designing scalable processes, and driving measurable impact on growth, efficiency, and profitability. What You Will Do - Build and Scale Core Systems - Redesign workflows across Sales, Ops, and Care to remove friction and increase throughput. - Drive automation and tool adoption across teams to improve accuracy and turnaround times. - Create repeatable playbooks for key business processes as we scale from thousands to millions of covered lives. - Lead Cross-Functional Initiatives - Run company-wide programs that cut across business lines from new product launches to cost optimization and customer experience initiatives. - Be the go-to person for execution clarity aligning teams, setting clear metrics, and ensuring momentum. - Partner closely with Product and Tech to translate business needs into scalable tools. - Operational Excellence - Define and track key performance metrics (TATs, retention, margin, NPS, etc.) across verticals. - Build the operating cadence reviews, dashboards, reporting rhythms to keep teams accountable. - Identify and eliminate waste in processes using Lean / continuous improvement methods. - Strategic Projects - Lead short-term, high-impact projects directly sponsored by the CEO or COO. - Analyse performance drivers, run experiments, and recommend where to double down. - Support fundraising, board discussions, and strategic planning through data-backed insights. What We Are Looking For - 812 years of experience in strategy, ops, product, or business leadership roles at high-growth startups (fintech, health tech, or ops-heavy businesses preferred). - Have scaled or rebuilt a core business function before whether it's supply ops, CX, or go-to- market. - Think in systems, not silos you enjoy connecting dots across functions and making things flow. - Are analytical and execution-focused equally comfortable in spreadsheets and on the floor with teams. - Have an engineering background and you love to solve hard problems. Why Loop - Mission that matters: Redefine how healthcare works for millions of Indians. - Autonomy & Impact: Direct access to leadership and ownership of high-stakes initiatives. - Startup pace, grown-up problems: Work on challenges that combine scale, complexity, and purpose. - Culture of builders: Smart, humble teammates who care deeply about doing great work.



  • Bengaluru, Karnataka, India loop health Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description About the role: Were looking for a Director of Strategy & Operations - a startup operator who can bring clarity and execution discipline to fast-growing teams, drive cross-functional alignment, and scale systems that actually work. Youll sit at the intersection of strategy, ops, and product, leading key initiatives that move the business...


  • Bengaluru, Karnataka, India Loop Health Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About the role:We're looking for a Director of Strategy & Operations - a startup operator who can bring clarity andexecution discipline to fast-growing teams, drive cross-functional alignment, and scale systems thatactually work. You'll sit at the intersection of strategy, ops, and product, leading key initiatives that movethe business forward - from...


  • Dehradun, India Hyatt Regency Full time

    Job Description Organization- Hyatt Regency Dehradun Summary You will be responsible to ensure smooth and efficient running of the Hotel and the implementation of Hyatt Purpose, Values and goals throughout the hotel, whilst meeting employee, guest and owner expectations. The Director of Operations is responsible to support the General Manager in...


  • Bengaluru South, Karnataka, India Loop Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About The RoleWe're looking for a Director of Strategy & Operations - a startup operator who can bring clarity andexecution discipline to fast-growing teams, drive cross-functional alignment, and scale systems thatactually work. You'll sit at the intersection of strategy, ops, and product, leading key initiatives that movethe business forward - from...


  • Bengaluru, Mumbai, India InterviewPanel Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Role : Associate Director- Collection Strategy/ Director-Collection StrategyAbout the company:Lendingkart is on a mission to make credit available to MSMEs pan-India using technology and data-first approaches.Since its inception, we have evaluated millions of applications, disbursing over 3,00,000 loans of over INR 20,000 crores in more than 4100+ cities and...


  • India KMK Consulting Inc. Full time

    Director/Associate Director, Sales Operations & Incentive Compensation Company Overview KMK is a leading global data analytics and technology consulting firm, dedicated to empowering leaders in the Life Sciences sector with data-driven insights for improved decision-making. Our cutting-edge data analytics and software platforms cater to diverse needs,...


  • India KMK Consulting Inc. Full time

    Director/Associate Director, Sales Operations & Incentive Compensation Company Overview KMK is a leading global data analytics and technology consulting firm, dedicated to empowering leaders in the Life Sciences sector with data-driven insights for improved decision-making. Our cutting-edge data analytics and software platforms cater to diverse needs,...


  • Bengaluru, India NatWest Group Full time

    Job Description Join us as a Strategy & Innovation Manager - Ifyou're passionate about innovation, particularly within the finance industry, this exciting role could suit your interests - You'll be supporting all aspects of strategy and innovation activities, helping us to build our bank of the future - In return, you'll enjoy lots of exposure to our...


  • India KMK Consulting Inc. Full time

    Director/Associate Director, Sales Operations & Incentive Compensation KMK is a leading global data analytics and technology consulting firm, dedicated to empowering leaders in the Life Sciences sector with data-driven insights for improved decision-making. Our cutting-edge data analytics and software platforms cater to diverse needs, including data...


  • Bengaluru, Karnataka, India Hire Rightt - Executive Search & HR Advisory Full time

    A large NBFC, is seeking a Director / Associate Director - Risk & Collections Strategy Bengaluru | Level L8/L9 Budget: INR 45 Lakhs (Fixed + Variable) This is a leadership role driving global risk & collections strategies to improve efficiencies, reduce delinquencies, and strengthen portfolio insights. You will: • Lead strategy, analytics, and...