Director - Strategy & Operations

2 days ago

Bengaluru South Karnataka, India Loop Full time ₹ 15,00,000 - ₹ 25,00,000 per year

About The Role
We're looking for a Director of Strategy & Operations - a startup operator who can bring clarity and

execution discipline to fast-growing teams, drive cross-functional alignment, and scale systems that

actually work. You'll sit at the intersection of strategy, ops, and product, leading key initiatives that move

the business forward - from improving sales-to-onboarding flows to optimizing our care and claims

operations. This is a builder's role. You'll be hands-on in diagnosing bottlenecks, designing scalable

processes, and driving measurable impact on growth, efficiency, and profitability.

What You Will Do

  • Build and Scale Core Systems
  • Redesign workflows across Sales, Ops, and Care to remove friction and increase throughput.
  • Drive automation and tool adoption across teams to improve accuracy and turnaround times.
  • Create repeatable playbooks for key business processes as we scale from thousands to millions of

covered lives.

  • Lead Cross-Functional Initiatives
  • Run company-wide programs that cut across business lines — from new product launches to cost

optimization and customer experience initiatives.

  • Be the go-to person for execution clarity — aligning teams, setting clear metrics, and ensuring

momentum.

  • Partner closely with Product and Tech to translate business needs into scalable tools.
  • Operational Excellence
  • Define and track key performance metrics (TATs, retention, margin, NPS, etc.) across verticals.
  • Build the operating cadence — reviews, dashboards, reporting rhythms — to keep teams

accountable.

  • Identify and eliminate waste in processes using Lean / continuous improvement methods.
  • Strategic Projects
  • Lead short-term, high-impact projects directly sponsored by the CEO or COO.
  • Analyse performance drivers, run experiments, and recommend where to double down.
  • Support fundraising, board discussions, and strategic planning through data-backed insights.

What We Are Looking For

  • 8–12 years of experience in strategy, ops, product, or business leadership roles at high-growth

startups (fintech, health tech, or ops-heavy businesses preferred).

  • Have scaled or rebuilt a core business function before — whether it's supply ops, CX, or go-to-

market.

  • Think in systems, not silos — you enjoy connecting dots across functions and making things

flow.

  • Are analytical and execution-focused — equally comfortable in spreadsheets and on the floor

with teams.

  • Have an engineering background and you love to solve hard problems.

Why Loop

  • Mission that matters: Redefine how healthcare works for millions of Indians.
  • Autonomy & Impact: Direct access to leadership and ownership of high-stakes initiatives.
  • Startup pace, grown-up problems: Work on challenges that combine scale, complexity, and

purpose.

  • Culture of builders: Smart, humble teammates who care deeply about doing great work.

  • Director of Strategy

    2 weeks ago

    Bengaluru, India Elevation Capital Full time

    This role is with one of our portfolio companies. About the role We’re looking for a Director of Strategy & Operations - a startup operator who can bring clarity and execution discipline to fast-growing teams, drive cross-functional alignment, and scale systems that actually work. You’ll sit at the intersection of strategy, ops, and product, leading key...

  • Director - Strategy & Operations

    3 weeks ago

    Bengaluru, India Loop Full time

    Job Description About The Role We're looking for a Director of Strategy & Operations - a startup operator who can bring clarity and execution discipline to fast-growing teams, drive cross-functional alignment, and scale systems that actually work. You'll sit at the intersection of strategy, ops, and product, leading key initiatives that move the business...

  • Director - Strategy & Operations

    1 day ago

    Bengaluru, Karnataka, India Loop Health Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About the role:We're looking for a Director of Strategy & Operations - a startup operator who can bring clarity andexecution discipline to fast-growing teams, drive cross-functional alignment, and scale systems thatactually work. You'll sit at the intersection of strategy, ops, and product, leading key initiatives that movethe business forward - from...

  • Director of Operations

    1 week ago

    Coimbatore South, Tamil Nadu, India FyerX - Your Trusted Marketing Partner Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Salary Range:₹20 - ₹25 Lakhs per annumLocation:Nava India, CoimbatoreExperience:Minimum 10 years of relevant leadership experience in operations management, preferably in AI/ML or tech-driven startups.About The RoleWe are seeking a dynamic and experienced Director of Operations to lead and oversee the operational strategies and execution for Experts Pro...

  • Director- Collection Strategy

    3 days ago

    Bengaluru, Mumbai, India InterviewPanel Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Role : Associate Director- Collection Strategy/ Director-Collection StrategyAbout the company:Lendingkart is on a mission to make credit available to MSMEs pan-India using technology and data-first approaches.Since its inception, we have evaluated millions of applications, disbursing over 3,00,000 loans of over INR 20,000 crores in more than 4100+ cities and...

  • Director - Portfolio Strategy

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka Biocon Biologics Full time

    Job Description: Portfolio director will be a core member of the Portfolio Strategy Team and would have the opportunity to collaborate with a cross-functional team to help shape the Company’s product portfolio and support strategic decision-making through robust analysis of market opportunities, trends, pipeline prioritization, and resource allocation. Key...

  • Event Marketing Director

    5 days ago

    Bengaluru South, Karnataka, India Trescon Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionTrescon is a pioneering force in the global business events and services sector, connecting businesses with global opportunities and driving the adoption of emerging technologies since 2016. With a strong commitment to promoting inclusive business leadership, Trescon has built a vibrant community comprising over 500,000+ members, 10,000+...

  • Director of Operations

    2 days ago

    Bengaluru East, Karnataka, India Skit Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Us is the pioneer Conversational AI company transforming collections with omnichannel GenAI-powered assistants. 's Collection Orchestration Platform, the world's first solution, streamlines collection conversations by syncing channels and accounts. 's Large Collection Model (LCM), a collection LLM, powers the strategy engine to optimize interactions,...

  • Director of Operations

    4 weeks ago

    Bengaluru, Karnataka, India, Karnataka Worko Full time

    This role is open with one of Worko’s partner companies — India’s leading faith-tech platform.About the RoleWe are looking for a visionary and entrepreneurial Director to lead our E-commerce category. As the strategic owner of this vertical, you will build and scale the business like a founder—owning P&L, assortment, app experience, supply chain and...

  • Director - Risk & Collections Strategy

    2 weeks ago

    Bengaluru, Karnataka, India Hire Rightt - Executive Search & HR Advisory Full time US$ 1,00,000 - US$ 1,50,000 per year

    A large NBFC, is seeking a Director / Associate Director - Risk & Collections StrategyBengaluru | Level L8/L9Budget: INR 45 Lakhs (Fixed + Variable)This is a leadership role driving global risk & collections strategies to improve efficiencies, reduce delinquencies, and strengthen portfolio insights.You will:• Lead strategy, analytics, and digital...