It Service Desk Engineer

Overview of 66degrees66degrees is seeking a highly motivated and customer-focused IT Service Desk L1 Engineer to join our growing team. We are dedicated to providing excellent technical support and maintaining a stable IT environment for our employees.Overview of roleThe IT Service Desk L1 Engineer will be the first point of contact for all IT-related issues...

About the Role:We’re seeking a skilled IT Service Desk Manager to lead Haass’s IT Service Deskfunction. This role will oversee IT Service Desk support quality, drive service excellence,and support team performance across our Service Desk operations. You’ll be responsible formonitoring ticket quality, delivering actionable feedback, and partnering with...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...

Customer service, Service Desk Experience -3-5 years Rotational Shift: 24/7 support **Job Types**: Full-time, Permanent **Salary**: ₹300,000.00 - ₹800,000.00 per year Day range: - Monday to Friday - Weekend availability Shift: - Morning shift - Night shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Customer...

Company DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Service Engineer specializing in EOT cranes, located in Chennai. The Service Engineer will be responsible for troubleshooting, providing technical support, conducting field service visits, and ensuring the maintenance and repair of EOT cranes. The role...

Job Summary / Responsibilities: - Accurately document and categorize incidents and service requests in the ticketing system. - Provide first-level technical support, troubleshooting common IT issues such as password resets, VPN access, software problems, and hardware malfunctions. - Escalate complex or unresolved issues to higher-level support teams,...

Role: Service Desk Engineer Location: Coimbatore Shift- US Shift TimingsMode- Work from office.Communication should be good. Roles and Responsibilities: Respond to inbound calls and log incidents and requests for users. Triage emails & self-service incidents and requests at inception, capture all relevant information to arrive at an initial diagnosis...

Job OverviewWe are seeking a seasoned IT leader to spearhead our technical support team.Develop and execute strategies to enhance service delivery, ensure seamless escalation processes, and foster a culture of excellence within the team.Cultivate strong relationships with cross-functional stakeholders to drive customer satisfaction and align with...

Role: Service Desk EngineerLocation: CoimbatoreShift- US Shift TimingsMode- Work from office.Communication should be good.Roles and Responsibilities:Respond to inbound calls and log incidents and requests for users.Triage emails & self-service incidents and requests at inception, capture all relevant information to arrive at an initial diagnosisPrioritize...

**Job Purpose**: The Senior IT Service Desk Agent II serves as a key figure in our frontline IT support team. This role goes beyond the typical Tier 1 responsibilities, often acting as a shift lead and handling advanced issues that require deeper technical expertise. The Senior Agent ensures that support is provided efficiently, effectively, and in line with...