Front Office Associate

23 hours ago


Calangute GA IN Casa Eternal Resort Mandrem Full time

Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information like contact details and exact dates of their stay Welcome guests upon their arrival and assign rooms Provide information about our hotel available rooms rates and amenities Respond to clients complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean tidy and fully-furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees like wedding guests Upsell additional facilities and services when appropriate Maintain updated records of bookings and payments Job Type Full-time Pay 13 000 00 - 17 000 00 per month Schedule Morning shift Night shift Supplemental Pay Yearly bonus Experience Microsoft Office 1 year Preferred total work 1 year Preferred Language Hindi Preferred English Preferred Work Location In person


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