Front Office Associate

3 weeks ago


Calangute GA IN Kish Hospitality Consultant Full time

Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Resort In Goa Responsibilities 1 Assist the Front Office Assistant in managing all front desk operations 2 Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area 3 Handle guest check-ins and check-outs efficiently and accurately 4 Respond to guest inquiries complaints and requests in a timely and professional manner 5 Assist in reservation management including inputting and updating guest information in the system 6 Ensure the lobby and reception area are clean tidy and presentable at all times 7 Provide administrative support including answering phone calls taking messages and handling mail and packages 8 Process financial transactions including collecting payment issuing receipts and balancing cash 9 Collaborate with housekeeping and maintenance departments to address guest needs and resolve any issues 10 Maintain a positive and friendly attitude towards guests colleagues and management Requirements 1 1 year experience in a front office associate or customer service role is preferred 2 Excellent communication and interpersonal skills 3 Familiarity with hotel management software such as Opera IDs or Fidelio is a plus 4 Strong organizational and multitasking abilities 5 Ability to work well under pressure in a fast-paced environment 6 Flexibility to work various shifts including nights weekends and holidays 7 Fluency in English and local language 8 A diploma or certificate in Hotel Management or a related field is desirable 9 Must be willing to relocate to Delhi If you are a driven and passionate hospitality professional please submit your application including your resume and cover letter WhatsApp 7770083354 Call 8007024849 Only shortlisted candidates will be contacted for an interview Job Types Full-time Permanent Pay 285 000 00 - 460 000 00 per year Benefits Flexible schedule Food provided Paid sick time Paid time off Provident Fund Schedule Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay Overtime pay Performance bonus Yearly bonus Education Bachelor s Preferred Experience Resort 3 years Preferred Front Office Assistant in Hotel Resort 2 years Required License Certification Hotel Management Diploma BHM Degree Required Work Location In person



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