Business Analyst

3 weeks ago

Jamnagar, Gujarat, India Universal Software Full time
Job Summary:

We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will be responsible for understanding business needs, gathering and analyzing data, identifying process improvements, and delivering actionable insights to stakeholders. You will work closely with cross-functional teams to drive efficient and strategic decision-making.

Key Responsibilities:

- Gather, document, and analyze business requirements from stakeholders.
- Conduct market, competitor, and customer research to support business initiatives.
- Develop and maintain detailed business process models and workflows.
- Identify gaps, inefficiencies, and opportunities for improvement.
- Translate business requirements into functional specifications for technical teams.
- Collaborate with Product Managers, Developers, and QA teams throughout the project lifecycle.
- Support UAT (User Acceptance Testing) and ensure that solutions meet business needs.
- Create reports, dashboards, and visualizations to present findings and recommendations.
- Assist in project planning, tracking, and risk management.

Required Skills & Qualifications:

- Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field.
- Proven experience as a Business Analyst or similar role.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Proficient in tools like MS Excel, PowerPoint, Jira, Confluence, or similar.
- Experience with data analysis tools (e.g., ERPNext,SQL, Power BI, Tableau) is a plus.
- Knowledge of Agile/Scrum methodologies is preferred.

Preferred Qualifications:

- Certification in Business Analysis (CBAP, CCBA, or similar) is a plus.
- Experience in [industry-specific domain – e.g., FinTech, Healthcare, E-commerce].

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