Operations Associate

3 weeks ago

Ahmedabad India LeapUp Edutech Full time

Job Description LeapUp Edutech Pvt Ltd is seeking a proactive and detail-oriented Operations Associate to streamline our operational processes and enhance the experience for our students and faculties. You will play a critical role in coordinating schedules, managing data, and driving process efficiency. If you are an organized multitasker with a knack for problem-solving, this role is perfect for you. Key Responsibilities: - Manage comprehensive student onboarding, including data collection, portal registration, and communication group integration. - Coordinate and schedule live training sessions, liaising with trainers for content development, setting deadlines, and ensuring effective use of collaboration tools. - Act as the primary point of contact for colleges to gather lecture timings and facilitate program commencement, including orientation on portal usage, course timelines, and examination procedures. - Oversee the scheduling and execution of all assessments (viva/exams) and provide timely updates and instructions to students regarding live sessions and examination protocols. - Monitor student progress and attendance through weekly polls and portal-generated reports, while also managing the paper checking process and marks submission to colleges. - Administer and synthesize post-course feedback, contributing to continuous program improvement and ensuring timely certificate issuance. - Provide prompt and effective support to student inquiries related to the portal, course content, or examination processes. Qualifications and Skills: - Bachelor's degree in Business Administration, Operations Management, or a related field. - Freshers are welcome to apply; any internship or project experience in operations or coordination will be an added advantage. - Proficiency in Excel and Google Sheets. - Strong organizational and multitasking abilities. - Analytical mindset with a solution-oriented approach. - Effective verbal and written communication skills. What We Offer: - An opportunity to work with a passionate and mission-driven team. - Professional growth and learning opportunities. - A collaborative and inclusive work environment. - Competitive salary and benefits package.

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