Regional Head

3 weeks ago

Mumbai, Maharashtra, India Larsen & Toubro Full time

Key Accountabilities Strategic Initial inputs for the Project Application Agreement Maintenance Estimate Advance Deposits Operational Service requirements etc Get details of new projects and provide inputs on Estate requirements Monitor Management Maintenance of the property Budget Estimate Maintenance charges for new projects Estimate Property Tax Review Maintenance charges at regular intervals and revise appropriately as required Get Final Accounts handed over to the Societies with balance amounts Formulate policies for management of property and customer issues Form Society and handover of Management to the Society Co-ordinate with Legal Team for Conveyance of the property Close Issues pertaining to past projects recently handed over Society Condos Co-ordinate for preparation of handover kits Co-ordinate finalize Agreements Renewals with Legal Team for installations at projects Co-ordinate Clarify with Legal Team on issues requirements of Estate Management Co-ordinate with Legal Team on Legal cases filed in the Court Source for Miscellaneous income in the project Operational Monitor Takeover of Units and Project Inspection Snagging Rectification etc Monitor Selection Deployment and performance of Vendors for Facilities Services Safety Security Cleaning Hygiene waste disposal recycling Food Catering Vending etc Monitor Customer Possession details from Sales Monitor Handover possession to Customers Monitor Customer Complaints Queries Issues on Product and Services and resolution of the same Ensure Customer Satisfaction Survey and Report to Customer Feedback Committee for improvements Liaison with Municipal Corporations Govt Bodies for Property Tax assessment Land Revenue etc Monitor Insurance AMC Guarantees Warranty s Consents Licenses Norms etc so as to ensure the same are in place Ensure recommendations and requirement of ISO Ensure MIS Reports are generated as required Developmental ISO recommendations re-certifications Estate Management Process reviews Ensure smooth transition from the company controlled site to Residents Welfare Association

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