 
						Crest Property Solutions
4 weeks ago
- We are seeking an experienced Operations Manager - PMS high standards of service delivery, tenant satisfaction, and operational efficiency across managed properties.
- The ideal candidate will have strong leadership skills, excellent problem-solving abilities, and a deep understanding of property management processes.
Key Responsibilities:
- Manage and supervise the daily operations of multiple properties under the PMS portfolio
- Coordinate with property managers, maintenance teams, vendors, and contractors 
- Oversee tenant relations, ensuring prompt response to queries, complaints, and service requests
- Prepare and manage budgets, expense tracking, and financial reporting 
- Implement and improve operational processes to enhance efficiency and tenant satisfaction
- Ensure compliance with lease agreements, property policies, and relevant statutory regulations
 -Lead and mentor the operations team to maintain high performance and motivation
- Liaise with vendors and service providers to negotiate contracts and manage service quality
- Generate regular reports on property performance, occupancy rates, maintenance status, and operational challenges
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