Senior operations manager

7 days ago

Dadar Mumbai Maharashtra, India Crest Property Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Team: ManagementKey AccountabilitiesOperations Management100% SOP implementationFull usage of Crest View, Crest Connect and La Circle appsReview meeting with all PMs/APMs on a weekly/fortnightly basis followed by a property roundMonthly briefing with all PMS staff on site to improve employee satisfaction and engagementAttendance and bills to be submitted before the deadlineCollection follow ups to be done regularly to ensure a positive cash flowInternal audit score for all sites to be >90% average for the yearCustomer SatisfactionCreate pending issues file and share with society members monthlyMaintain a professional working relationship with the chairman and secretary for quick problem resolution and minimize escalationsEnsure customer feedback is collected regularly, and the score is >4LiasioningLiase with HR to resolve employee grievances and close recruitment in a timely mannerLiase with Procurement for vendor related mattersEnsure basic training at sites is conducted regularly and attendance is maintainedCoordinate with Finance for petty cash and billing related issuesAttitudeIntegrity, punctuality, team player, positive attitude, creative thinking, high energy, growth mindsetKey Personality Attributes (Skills)Time and Task management, effective delegation, quick decision making, problem resolution, keen listener and negotiator, professional grooming and conduct, able to set accountability, demonstrates ability to indulge in difficult conversations and take tough decisions

  • Senior Finance Manager

    1 week ago

    Dadar, Mumbai, Maharashtra, India Innovative Realest Pvt Ltd Full time ₹ 7,20,000 - ₹ 10,80,000 per year

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  • Senior Manager

    1 week ago

    Mumbai, Maharashtra, India Brookdale Senior Living Full time ₹ 20,00,000 - ₹ 25,00,000 per year

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  • Senior Operations Manager

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra TP Full time

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  • Senior Operations Manager

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra TP Full time

    We’re Hiring at Teleperformance! ✨ Role: Senior Manager – Operations Location: Malad, MumbaiAre you ready to take your career to the next level? Teleperformance is looking for an experienced Senior Manager – Operations. If you have expertise in managing large-scale international operations, especially in the Travel process domain, that will be a...

  • Senior Operations Manager

    3 days ago

    Mumbai, India TP Full time

    We’re Hiring at Teleperformance! ✨ Role: Senior Manager – Operations Location: Malad, Mumbai We’re looking for a strategic and experienced Senior Operations Manager to lead our Trust & Safety customer support function. This role focuses on managing sensitive customer interactions, fraud prevention,

  • AVP, Investment Operations

    1 week ago

    Mumbai, Maharashtra, India Ares Operations Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Ares is looking for an AVP to join the Mumbai Investment Operations team. The ideal candidate would have experience working in loan servicing. Serve as primary escalation contact and day to day manager for the loan operations team in Mumbai.

  • Event Operations Manager

    4 days ago

    Dadar, Mumbai, Maharashtra, India A La Mode Exports Full time ₹ 30,000 - ₹ 3,80,000 per year

    About the RoleWe are looking for a highly organized and proactive Event Project Manager to oversee the planning and execution of two fashion pop-up events in Mumbai. This is a short-term, project-based role ideal for someone with experience in events, exhibitions, or retail activations.You will be responsible for the complete coordination of event logistics...

  • VAPT Manager/ Senior Manager

    2 weeks ago

    Mumbai, Maharashtra, India Cubical Operations LLP Full time ₹ 20,00,000 - ₹ 25,00,000 per year

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  • Marketing & Operations Associate

    6 days ago

    Lower Parel, Mumbai, Maharashtra, India Great Manager Institute Full time

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  • Senior Operations Manager

    3 weeks ago

    Mumbai, India TP Full time

    We’re Hiring at Teleperformance! ✨ Role: Senior Manager – Operations Location: Malad, Mumbai We’re looking for a strategic and experienced Senior Operations Manager to lead our Trust & Safety customer support function. This role focuses on managing sensitive customer interactions, fraud prevention, account integrity, and escalations in a high-trust...