
Technical Support Engineer
1 day ago
Job Description
Role Responsibilities:
- Troubleshoot and resolve customer-reported issues across CRM and SaaS platforms
- Collaborate with product and engineering teams for bug resolution and feature improvement
- Maintain and update technical documentation and knowledge base articles
- Analyze logs and data flows using tools like Graylogs, Kibana, and Query Executors
Key Deliverables:
- Timely ticket resolution within SLA, reducing escalation and re-open rates
- Identification of product gaps with detailed RCA for engineering feedback
- Creation of reusable documentation and guides for internal and customer use
- Continuous support improvement through process enhancement initiatives
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Technical Support Engineer
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Gurugram, India Snapmint Full timeWhat You'll Do : - Act as the first line of technical troubleshooting for Snapmint's merchants and customers.- Diagnose, replicate, and resolve issues related to integrations (Shopify, WooCommerce, Magento, SFCC, custom APIs, etc.), payments, and reporting.- Debug API calls, review logs, and provide structured insights to merchants and internal...
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Technical Support Executive
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Technical Support Engineer
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Technical Support Engineer
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Technical Support Specialist
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Gurgaon / Gurugram, Bengaluru / Bangalore, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878Technical Support EngineerWe are looking for a highly skilled and experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing technical support to end-users, troubleshooting and resolving technical issues, and escalating complex problems to senior engineers.",
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[15h Left] Technical Support Engineer
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Gurugram, India Comstor Europe Full timeJob Description Vacancy NoVN13525 Job TitleTechnical Support Engineer Office LocationIN-Gurgaon Alternative Office Location About the Role Your Key Responsibilities - Support post-sales request from Westcon's Asia Pacific customers. - Perform testing and reproduction as required to isolate, identify, and resolve customer's issue. - Manage technical...
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Gurugram, Pune, India Smart Steps HR Services Full time ₹ 42,000 - ₹ 63,000 per yearRoles and ResponsibilitiesProvide technical support to customers via phone, email, or chat for server and cloud-related issues.Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support.EPS (Server support) operates on callback model where the cases are created for the customers and the...
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Technical Support Specialist
4 days ago
Nashik, Gurgaon / Gurugram, India beBeeTroubleshooter Full time ₹ 1,04,000 - ₹ 1,30,878Job SummaryWe are seeking a highly skilled Technical Service Engineer to join our team.About the RoleThe successful candidate will be responsible for troubleshooting and making recommendations to determine the root cause of issues.Liaising with team managers and technicians on quality issues is also a key aspect of this role.You will identify the root cause...
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Technical Support Specialist
4 days ago
Hyderabad / Secunderabad, Telangana, Gurgaon / Gurugram, India beBeeSupport Full time US$ 90,000 - US$ 1,20,000We are seeking a skilled professional to join our team as a Support Specialist. The ideal candidate will possess expertise in technical project management, stakeholder management, and solution engineering.Responsibilities:Develop innovative tools and automation for diagnostics and debugging, streamlining processes and enhancing support efficiency.Apply...
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Technical Support Specialist
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Ambala, Gurgaon / Gurugram, Jammu, India beBeeTroubleshooting Full time ₹ 15,00,000 - ₹ 28,00,000Job Title: Technical Service EngineerKey Responsibilities:Support team members in diagnosing and resolving technical issues.Liaise with supervisors and technicians to address quality concerns.Identify root causes and report findings to the lead for quality assurance and control.Collaborate with the EV Maintenance Manager on technical and quality...