Customer Support

4 weeks ago


Panaji GA IN Manaspurti Technologies Private Limited Full time

We are looking for a proactive and customer-focused Customer Support Sales Executive to join our 24x7 team This role involves handling inbound customer calls providing app support and making outbound calls for sales and onboarding You ll play a key role in ensuring excellent service delivery while driving user engagement and satisfaction Key Responsibilities Handle incoming calls emails and chats to resolve customer queries in a timely manner Make outbound calls to potential leads follow-ups or onboarding assistance Guide users in using our apps and resolve any technical or usability issues Maintain accurate logs of customer interactions using internal systems Collaborate with internal teams tech product sales to escalate and resolve complex issues Stay updated on product knowledge and company policies Provide a consistent and empathetic customer experience across all touchpoints Requirements 1 years of experience in customer support or sales tech or app-based products preferred Excellent communication skills in English additional languages are a bonus Comfortable with rotational night shifts and fast-paced environments Strong problem-solving skills and the ability to multitask Familiarity with CRM tools chat platforms or call center systems is a plus Self-motivated with a positive attitude and a customer-first mindset Job Type Full-time Pay 300 000 00 - 650 000 00 per year Language English Required Work Location In person



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