Manager Application Management

OverviewWELCOME TO SITAWe re the team that keeps airports moving airlines flying smoothly and borders open Our tech and communication innovations are the secret behind the success of the world s air travel industry You ll find us at 95 of international hubs We partner closely with over 2 500 transportation and government clients each with their own unique needs and challenges Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork Want to be a part of something bigAre you ready to love your job The adventure begins right here with you at SITA ABOUT THE ROLE TEAMAs Manager Test you will support the creation of a test team in India support the transition of the test activities in collaboration with the Quality Assurance team and then ensure the team is working as expected through good planning and providing the expected KPI You will be accountable for the quality of the product ensuring both the test set are maintained well and the team structure efficiency Reporting to the Senior Manager Software Development you will be a part of the E T Application Department team within the Aircraft BU of SITA responsible for a growing test team WHAT YOULL DO Support the transition from a Test QA located in Europe to a Test team in India with European QA member Implement the new strategy in cooperation with the lead Quality Assurance Supervise the team in India creating a test competence center for multiple products Handle regular discussion with the Product Owners in Europe to understand challenges additional load Provide clear report on the quality of the deliverable following predefined KPI Manage the team in Delhi to ensure both o Team cohesion and growth as per plan o Work continuity knowledge coverage seniority Support the review of different projects done with Indian suppliers Setup a process to ensure the team cover all the aspects of testing Tickets regression and Automation Support a no silo setup where the test team have regular discussion with the rest of the scrum team to ensure fast correction of the defects QualificationsABOUT YOUR SKILLS University degree or equivalent preferably in Computer Science Engineering Aeronautics or similar or equivalent work experience Communicative person able to handle a collocated team with key stakeholders in Europe Should have solution oriented mindset Minimum 7-10 years of QA or testing experience with at least 2-4 years in a lead or management position Strong understanding of manual and automated testing including regression testing test automation performance testing and defect management ISTQB CSTM CTM CMSQ or equivalent certification Proven experience in managing teams including resource planning performance management and process improvements Excellent written and verbal communication skills especially in coordinating between offshore and onshore teams NICE TO HAVE Experience in the aeronautical industry Management certification Experience in quality assurance vs testing WHAT WE OFFER SITAs workplace is all about diversity many different countries and cultures are represented in our workforce We collaborate in our impressive offices embracing a hybrid work format As part of our global benefits we offer xf0 x9f x8f xa1 Flex Week Work from home up to 2 days week depending on your Team s needs xe2 x8f xb0 Flex Day You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments We encourage open communication with your manager about your needs and routine xf0 x9f x8c x8e Flex-Location Enjoy up to 30 workdays of benefits anywhere in the world xf0 x9f x8c xbf Employee Wellbeing Benefit from the Employee Assistance Program EAP provided by SITA a yearly free service offering practical advice in various aspects of your life Professional Development Enhance your skills with our training platforms inclusive of LinkedIn Learning xf0 x9f x99 x8c xf0 x9f x8f xbd Competitive Benefits Access competitive benefits tailored to the local market and your employment status SITA is an Equal Opportunity Employer and values a diverse workforce In support of our Employment Equity Program women aboriginal people members of visible minorities and or persons with disabilities are encouraged to apply and self-identify in the application process