(15h Left) Customer Success Manager
1 day ago
Job Description Overview: The Customer Success Manager is responsible for driving revenue growth by identifying new business opportunities, building and nurturing strong client relationships, and expanding the company's market presence. This role requires a strategic thinker with exceptional communication, negotiation, and interpersonal skills, capable of understanding client needs and aligning them with the company's offerings. Key Responsibilities: New Business Development: Identify, qualify, and pursue new business opportunities through various channels (e.g., market research, networking, cold outreach, industry events). Develop and execute comprehensive sales strategies to achieve revenue targets and expand the client base. Lead the entire sales cycle from initial contact to contract negotiation and closing deals. Prepare and deliver compelling presentations, proposals, and pitches to prospective clients. Client Engagement & Relationship Management: Build and maintain strong, long-lasting relationships with existing clients, serving as a trusted advisor. Understand client needs, challenges, and goals to identify opportunities for additional services or solutions. Ensure high levels of client satisfaction and retention through proactive communication and issue resolution. Collaborate with internal teams to ensure successful service delivery and client outcomes. Identify opportunities to upsell and cross-sell additional products or services to existing clients. Market Research & Strategy: Conduct market research to identify industry trends, competitive landscapes, and potential new markets. Contribute to the development of business development strategies, go-to-market plans, and sales forecasts. Provide market feedback to product development and marketing teams to inform future offerings. Reporting & Analysis: Track and report on sales performance metrics, pipeline status, and client engagement activities. Analyze sales data to identify areas for improvement and optimize business development efforts. Maintain accurate and up-to-date client records in CRM systems. Qualifications: Education: Bachelor's degree in Business Administration, Marketing, Sales, or a related field. Experience: Proven track record of success in business development, sales, or client management roles, typically 8+ years, preferably within a relevant industry (e.g., market research, Sponsorships, Job boards, research consulting, HR Benefit solutions ex; Talent acquisition, HRMS, reward and recognition products etc.
-
Customer Success Manager
2 weeks ago
Delhi, India iDesign.Market Full timeJob Description Company Description iDesign.Market is based out of New Delhi, India, and is a leading B2B SaaS for Interior Designers and Architects. The product is currently being used by some of the leading design companies in India and the Middle East. The company is backed by investors such as Brigade Reap of Brigade Enterprises, Jaipur Rugs, and many...
-
Customer Success Manager
3 weeks ago
Bengaluru, India ColorTokens Inc. Full timeAbout ColorTokens At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens XshieldTM platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to...
-
[15h Left] Customer Success Manager
3 weeks ago
Bengaluru, India Zoko Full timeAbout Zoko Zoko helps D2C brands grow faster using WhatsApp as a channel for sales, marketing, and customer support - all from a single dashboard. We’re not just building tools; we’re helping brands build stronger customer relationships. From automations to live chat to campaign management, our product is deeply integrated into the workflows of some of...
-
Bengaluru, India Milestone Inc Full timeJob Description About The Role We are looking for a Customer Success Manager based in India to work U.S. East Coast hours. This hybrid role will be split between: - Direct CSM ownership (50%): Managing a select portfolio of accounts (ARR $250K+), driving retention and growth. - Support role (50%): Partnering with two senior Customer Success Managers to help...
-
▷ 15h Left: Customer Success Manager
3 weeks ago
Vadodara, India Schneider Electric Full timeJob Description Key Resposibilities : Lead and maintain theongoing client relationshipsfor recurring services, organize and managerecurring communicationof client performance, ensure our internal commitments are delivered with excellence, that the customeroutcomes are achieved, and promote/support additional value from our extensive line of...
-
▷ (15h Left) Customer Success- SMB/Mid Market
3 weeks ago
Bengaluru, India LeadSquared Full timeJob Description At LeadSquared, our Customer Success team is essential to our growth and customer satisfaction. We're seeking motivated professionals who excel at nurturing customer relationships, guiding them from onboarding through adoption, and ensuring they achieve their business goals using our platform. What You'll Do Seamless Onboarding & Adoption -...
-
▷ 15h Left! Product Manager
7 days ago
Bengaluru, India Tricog Health Full timeJob Description Introduction At Tricog, we are seeking a Product Manager to act as a crucial bridge between our commercial and engineering teams. As our organization grows, the complexity of communication between those who sell our products and those who build them increases. The Product Manager creates an effective abstraction between these groups, ensuring...
-
Customer Success Associate
4 weeks ago
Bengaluru, India Izee Manpower Full timeJob Description Join a leading global customer support organization as a Customer Success Associate. We are looking for passionate individuals with excellent communication skills to deliver world-class customer experiences. Key Responsibilities - Engage with customers via calls, emails, or chat to resolve queries effectively. - Provide exceptional...
-
15h Left: Customer Success and sales Executive
4 weeks ago
Bhubaneswar, India MedicalCertificate.in Full timeJob Description About Us: We are a growing organization focused on delivering high-quality solutions to our clients. We believe in building strong relationships, ensuring customer satisfaction, and driving business growth through value-based sales. Role Overview: We are looking for a Customer Success & Sales Executive who will play a key role in managing...
-
Customer Success Manager
1 week ago
Bengaluru, India Wayground (formerly Quizizz) Full timeJob Description This Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and...
