(15h Left) Customer Success Manager- Hybrid Portfolio
3 weeks ago
Job Description About The Role We are looking for a Customer Success Manager based in India to work U.S. East Coast hours. This hybrid role will be split between: - Direct CSM ownership (50%): Managing a select portfolio of accounts (ARR $250K+), driving retention and growth. - Support role (50%): Partnering with two senior Customer Success Managers to help deliver exceptional service and results across their accounts. This is an exciting opportunity for someone who is passionate about digital marketing, enjoys building relationships, and thrives at balancing both independent account ownership and team collaboration. What You'll Do - Manage a portfolio of hospitality accounts, ensuring adoption, retention, and measurable business outcomes. - Support senior CSMs with client deliverables, reporting, project management, and strategy execution. - Build and maintain strong relationships with client stakeholders and act as a trusted advisor. - Collaborate with internal teams (paid media, SEO, content, product) to align strategies with client goals. - Monitor performance metrics, provide insights, and present value through regular communications and business reviews. - Contribute to renewals, upsells, and cross-sell opportunities. What We're Looking For - Location: India (working U.S. East Coast hours). - 3+ years of experience in Account Management, Project Management, or Customer Success. - Hands-on experience with paid media campaigns (SEM, paid social, display) preferred. - Strong communicator articulate, persuasive, and confident in both written and spoken English. - Bachelor's degree or equivalent experience. - Strong organizational skills with the ability to manage multiple priorities. - Digital marketing experience in hospitality/eCommerce is a plus. Why Join Us You'll play a key role in shaping the success of both your own accounts and our senior CSM portfolio. This role is perfect for someone who wants to grow their CSM career while gaining exposure to strategic, enterprise-level customer success practices.
-
Customer Success Manager- Hybrid Portfolio
2 days ago
Bengaluru, Karnataka, India Milestone Inc Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout The RoleWe are looking for a Customer Success Manager based in India to work U.S. East Coast hours. This hybrid role will be split between:Direct CSM ownership (50%): Managing a select portfolio of accounts (ARR $250K+), driving retention and growth.Support role (50%): Partnering with two senior Customer Success Managers to help deliver exceptional...
-
Customer Success Manager
2 weeks ago
Bengaluru, India Entrust Full timeJob Description Join us at Entrust At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. Get to Know Us Headquartered in Minnesota, Entrust is an industry...
-
(15h Left) Customer Success Manager
2 weeks ago
Bengaluru, India AIM Full timeJob Description Overview: The Customer Success Manager is responsible for driving revenue growth by identifying new business opportunities, building and nurturing strong client relationships, and expanding the company's market presence. This role requires a strategic thinker with exceptional communication, negotiation, and interpersonal skills, capable of...
-
Customer Success Manager
3 weeks ago
Delhi, India iDesign.Market Full timeJob Description Company Description iDesign.Market is based out of New Delhi, India, and is a leading B2B SaaS for Interior Designers and Architects. The product is currently being used by some of the leading design companies in India and the Middle East. The company is backed by investors such as Brigade Reap of Brigade Enterprises, Jaipur Rugs, and many...
-
15h Left: Customer Success Manager
13 hours ago
Pune, India Cohesity Full timeJob Description Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas enterprise data...
-
Customer Success Manager
1 week ago
Delhi, India AlgoSec Full timeJob Description At AlgoSec, what you do matters! Over 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are the leader in hybrid, multi-cloud cybersecurity for...
-
(15h Left) Sr Customer Advocate
2 weeks ago
Bengaluru, India Entrust Full timeJob Description Join us at Entrust At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. Get to Know Us Headquartered in Minnesota, Entrust is an industry...
-
15h Left! Program Manager II
2 days ago
Bengaluru, India Microsoft Full timeJob Description Are you passionate about driving customer success in cutting-edge cloud and edge computing environments Join our Specialized Cloud division, where we deliver intelligent cloud and edge solutionsincluding Azure Local devices managed from Azure. Our team is at the forefront of innovation, developing technologies that enhance customer...
-
15h Left! Real Estate Portfolio Manager
3 weeks ago
India Microsoft Full timeJob Description The Portfolio Manager (PM) position is responsible for delivering the full life cycle of real estate activities (plan, design, build/lease, operate, maintain) for Microsoft's real estate portfolio in the assignedregion. Additionally, this role will have a focus on Workspace allocation Pan-India.The portfoliocovered by this rolecomprises.5MSF,...
-
Enterprise Customer Success Manager
3 weeks ago
Bengaluru, India Postman Full timeJob Description Who Are We Postman is the world's leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaborationenabling users to...
