(15h Left) Customer Success Manager- Hybrid Portfolio
8 hours ago
Job Description About The Role We are looking for a Customer Success Manager based in India to work U.S. East Coast hours. This hybrid role will be split between: - Direct CSM ownership (50%): Managing a select portfolio of accounts (ARR $250K+), driving retention and growth. - Support role (50%): Partnering with two senior Customer Success Managers to help deliver exceptional service and results across their accounts. This is an exciting opportunity for someone who is passionate about digital marketing, enjoys building relationships, and thrives at balancing both independent account ownership and team collaboration. What You'll Do - Manage a portfolio of hospitality accounts, ensuring adoption, retention, and measurable business outcomes. - Support senior CSMs with client deliverables, reporting, project management, and strategy execution. - Build and maintain strong relationships with client stakeholders and act as a trusted advisor. - Collaborate with internal teams (paid media, SEO, content, product) to align strategies with client goals. - Monitor performance metrics, provide insights, and present value through regular communications and business reviews. - Contribute to renewals, upsells, and cross-sell opportunities. What We're Looking For - Location: India (working U.S. East Coast hours). - 3+ years of experience in Account Management, Project Management, or Customer Success. - Hands-on experience with paid media campaigns (SEM, paid social, display) preferred. - Strong communicator articulate, persuasive, and confident in both written and spoken English. - Bachelor's degree or equivalent experience. - Strong organizational skills with the ability to manage multiple priorities. - Digital marketing experience in hospitality/eCommerce is a plus. Why Join Us You'll play a key role in shaping the success of both your own accounts and our senior CSM portfolio. This role is perfect for someone who wants to grow their CSM career while gaining exposure to strategic, enterprise-level customer success practices.
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Bengaluru, Karnataka, India Milestone Inc Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout The RoleWe are looking for a Customer Success Manager based in India to work U.S. East Coast hours. This hybrid role will be split between:Direct CSM ownership (50%): Managing a select portfolio of accounts (ARR $250K+), driving retention and growth.Support role (50%): Partnering with two senior Customer Success Managers to help deliver exceptional...
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▷ [15h Left] RB - Cards: Portfolio Manager
1 week ago
Mumbai, India Axis Bank Full timeJob Description About Acquiring and Cards: The Acquiring and Cards department focuses on the Cards and merchant acquiring business of the bank. The Bank offers a wide range of cards designed for the customers specific needs along with offering POS services under the Acquiring business vertical within the cards team. The department is also responsible for...
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Customer Success Manager
2 days ago
Delhi, India iDesign.Market Full timeJob Description Company Description iDesign.Market is based out of New Delhi, India, and is a leading B2B SaaS for Interior Designers and Architects. The product is currently being used by some of the leading design companies in India and the Middle East. The company is backed by investors such as Brigade Reap of Brigade Enterprises, Jaipur Rugs, and many...
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15h Left: Customer Success
3 weeks ago
Mumbai, India LeadSquared Full timeJob Description Job Description : At LeadSquared, our Customer Success team is essential to our growth and customer satisfaction. We're seeking motivated professionals who excel at nurturing customer relationships, guiding them from onboarding through adoption, and ensuring they achieve their business goals using our platform. What You'll Do Seamless...
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Customer Success Manager
1 week ago
Bengaluru, India ColorTokens Inc. Full timeAbout ColorTokens At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens XshieldTM platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to...
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[15h Left] Customer Success Manager
1 week ago
Bengaluru, India Zoko Full timeAbout Zoko Zoko helps D2C brands grow faster using WhatsApp as a channel for sales, marketing, and customer support - all from a single dashboard. We’re not just building tools; we’re helping brands build stronger customer relationships. From automations to live chat to campaign management, our product is deeply integrated into the workflows of some of...
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Enterprise Customer Success Manager
2 days ago
Bengaluru, India Postman Full timeJob Description Who Are We Postman is the world's leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaborationenabling users to...
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Associate Customer Success Manager
1 week ago
Bengaluru, India Sitetracker Full timeJob Description The Opportunity This position exists to ensure customer satisfaction and deliver fantastic outcomes without relying on high-touch interactions. As an Associate Customer Success Manager , you will help ensure end-user adoption of the Sitetracker platform whilst striving to demonstrate the value Sitetracker brings our customers. You will help...
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Bengaluru, India Prismforce Full timeJob Description Who are we Prismforce (www.prismforce.com) is a US Headquartered Vertical SaaS product company solving critical challenges in the Talent Supply Chain faced by all Technology, R&D/ Engineering and IT Services companies globally. The product suite is powered by multiple artificial intelligence (AI/ ML) engines designed to accelerate business...
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Customer Success Account Manager
5 days ago
India Microsoft Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their...
