Front Office Associate

1 week ago


Pernem GA IN White Wharf Beach Resort Full time

Job Summary We are seeking a detail-oriented and proactive Office Assistant to join our team The ideal candidate will possess strong organisational skills and a solid background in administrative tasks This role is essential in ensuring the smooth operation of our office providing support to various departments and maintaining an efficient workflow Duties Greet guests warmly and assist with check-in and check-out procedures Handle room reservations via phone email or booking systems Provide information about the hotel available rooms rates and amenities Address guest complaints requests or issues promptly and professionally Manage phone calls and direct them to appropriate departments Maintain a clean organized and welcoming front desk area Process payments and maintain accurate records of transactions Coordinate with housekeeping maintenance and other departments for guest requests and room status updates Maintain guest records and ensure data privacy and security Uphold hotel policies procedures and service standards at all times Job Type Full-time Pay 12 700 00 - 14 500 00 per month Benefits Food provided Application Question s Software knowledge IDS Education Diploma Preferred Experience Hospitality 1 year Preferred Work Location In person



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