Front Office Assistant

1 day ago

Pernem, Goa, India Amadi Beach Front Resort Full time ₹ 2,00,000 - ₹ 2,50,000 per year

Job Title: Night Front Office Associate

Location: Amadi Beach Front Resort, Goa

Type: Full-Time, Night Shift

Position Overview:

Amadi Beach Front Resort is seeking a Night Front Office Associate to manage guest services and housekeeping tasks during the night shift. Responsibilities include guest check-ins/outs, handling phone calls, performing housekeeping duties, and ensuring smooth front desk operations.

Key Responsibilities:

- Greet and assist guests with check-ins, check-outs, and reservations.

- Handle phone calls and guest inquiries promptly and professionally.

- Perform housekeeping duties if needed and preparing rooms for early check-ins.

- Manage cash and credit transactions accurately.

- Conduct regular checks of the property to ensure smooth operations.

- Complete daily reports and handle other administrative tasks.

Qualifications:

- High school diploma or equivalent; hospitality experience preferred.

- Strong customer service, communication, and multitasking skills.

- Ability to work independently on overnight shifts, including weekends and holidays.

- Proficiency in hotel management software and basic computer skills.

- Good problem-solving abilities and ability to stay calm under pressure.

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