Front Office Associate

3 weeks ago


Panaji GA IN Kish Hospitality Consultant Full time

Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Boutique Resort in Old Goa Responsibilities 1 Assist the Front Office Supervisor in managing all front desk operations 2 Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area 3 Handle guest check-ins and check-outs efficiently and accurately 4 Respond to guest inquiries complaints and requests in a timely and professional manner 5 Assist in reservation management including inputting and updating guest information in the system 6 Ensure the lobby and reception area are clean tidy and presentable at all times 7 Provide administrative support including answering phone calls taking messages and handling mail and packages 8 Process financial transactions including collecting payment issuing receipts and balancing cash 9 Collaborate with housekeeping and maintenance departments to address guest needs and resolve any issues 10 Maintain a positive and friendly attitude towards guests colleagues and management Experience Education Required 1 Bachelor s Degree in Hospitality Management 2 Proven experience of 1-3 years in a supervisory role with a 5- star hotel such as Oberoi Taj ITC Marriott Post Card Hyatt Hilton and likewise 3 Strong understanding of food and beverage service including wine and spirits knowledge Key Skills and Attributes 1 Exceptional leadership and team management skills 2 Excellent communication and interpersonal abilities 3 Ability to work under pressure in a fast-paced environment 4 Strong attention to detail and commitment to delivering high-quality service Flexibility to work shifts including evenings weekends and holidays If you are a driven and passionate hospitality professional please submit your application including your resume and cover letter to info kishhosputality com WhatsApp 918669574085 Only shortlisted candidates will be contacted for an interview Job Types Full-time Permanent Pay 25 000 00 - 45 000 00 per month Benefits Flexible schedule Food provided Health insurance Life insurance Paid sick time Paid time off Provident Fund Education Bachelor s Preferred Experience Front desk 2 years Required Front Office Assistant in Hotel Resort 1 year Required License Certification Hotel Management Diploma BHM Degree Required Location Panjim Goa Required Willingness to travel 25 Required Work Location In person



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