Gifting & Institutional Relationship Manager / Officer

3 weeks ago

Kolkata West Bengal, India Your TA Partner Full time

Job Title - Gifting Institutional Relationship Manager Officer Location Kolkata About the Brand Our Client is a premium luxury brand specializing in curated gifting solutions bespoke hampers and experiential offerings for discerning clients across corporate institutional hospitality and high-end social segments Role Overview The Gifting Institutional Relationship Manager Officer will be responsible for building managing and growing relationships with institutional corporate and luxury clientele The role demands a strong understanding of premium client servicing luxury hospitality standards corporate gifting and high-end social wedding ecosystems along with excellent verbal and interpersonal communication skills This position plays a critical role in driving repeat business brand loyalty and long-term institutional partnerships Key Responsibilities Institutional Corporate Relationships Build and manage relationships with corporates institutions luxury hotels wedding planners concierge services and premium partners Act as the primary point of contact for institutional and high-value gifting requirements Develop long-term partnerships to ensure recurring and bulk business Gifting Client Servicing Understand client requirements and curate bespoke luxury gifting solutions aligned with brand aesthetics Coordinate end-to-end gifting projects including customization timelines pricing and delivery Ensure exceptional client experience in line with luxury service standards Hospitality Luxury Segment Engagement Leverage experience in luxury hospitality premium weddings and high-end social events to identify gifting opportunities Collaborate with wedding planners event managers and hospitality partners for exclusive gifting mandates Business Development Support Identify new institutional and premium client opportunities Assist in proposal preparation presentations and commercial discussions Support revenue growth through upselling cross-selling and repeat orders Brand Representation Represent the brand professionally in meetings events and client interactions Ensure consistent communication reflecting the luxury positioning of the brand Key Skills Competencies Must-Have Experience in luxury hospitality premium client servicing corporate institutional gifting or luxury weddings Excellent verbal communication and interpersonal skills Strong relationship management and client-handling abilities High level of professionalism grooming and presentation Good-to-Have Exposure to luxury retail lifestyle brands or experiential gifting Network within corporate hospitality or wedding ecosystems Basic commercial understanding pricing margins negotiations Educational Qualification Graduate Postgraduate in Hospitality Management Marketing or related fields preferred Experience 3-8 years of relevant experience in luxury hospitality corporate relations premium gifting or client servicing roles What We re Looking For A relationship-driven professional with a luxury mindset Strong communicator who can confidently engage senior stakeholders Someone who understands discretion detail and service excellence

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