Inside Sales Specialist

3 weeks ago

Ahmedabad, Gujarat, India Aurus Fine Jewels Full time
Job Description

- Interact with customers via telephone and chat, building genuine rapport and understanding their Jewelry preferences and requirements.
- Conduct detailed consultations to recommend suitable jewelry designs products that align with the customer's style and requirement.
- Develop an in-depth understanding of Aurus and MOI offerings
- Craft compelling sales pitches that showcase luxury of Aurus and MOI products, emphasising quality, design, and value.
- Identify opportunities to upsell or cross-sell to enhance the customer's shopping experience.
- Guide customers through the ordering process and xcollaborate with the order processing team to ensure smooth order fulfillment and delivery.
- Gather customer feedback and insights regarding products sharing valuable input with the product development and marketing teams.
- Stay up-to-date with jewelry industry trends and fashion influences.

Qualifications

- Bachelor's degree in Retail or a related field is a plus.
- Proven track record of managing and growing client accounts.
- Excellent communication and presentation skills.
- Strong problem-solving and analytical abilities.
- Exceptional communication and interpersonal skills, both written and verbal.
- Proficiency in using telephony and chat platforms, as well as CRM software.
- Strong attention to detail and the ability to multitask effectively.
- Fashion-forward mindset with an understanding of style trends and personal styling techniques.
- Ability to adapt to evolving sales strategies and customer preferences.
- Customer-centric attitude, empathy, and problem-solving abilities

About the brand

A tight-knit group of passionate dreamers.

Rooted in craft and design, Aurus and Moi is our worldview on design in general and history in particular, through a range of fine jewelry. We are a company of jewelry geeks, designers, visual thinkers and engineers –– all with a shared passion to pursue excellence in what we do with our lives. We work in a collaborative setup where each creative mind has a seat at the table –– as we discover and determine ways to consistently offer a young, fresh and unique voice in the traditional legacy-led jewellery industry.

Websites: www.vibewithmoi.com , www.aurusjewels.com

Instagram accounts: @moi.vibe, @aurus.jewels

Job Types: Full-time, Permanent

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