L1 Support

Responsibilities:Monitoring the Infrastructure – CPU, Memory, Hard disk size, Log size and other vital server parameters on a regular schedule. Report the details of any performance issues on the Servers to the appropriate teams if beyond thresholds. Monitor the scheduled task on the system and ensure that the task has been successfully completed. If there...

Job Profile : VisionPlus Production Support. Experience : 5-9 years. About the Role :We are seeking an experienced VisionPLUS Production Support professional to manage application monitoring, incident triage, and resolution for critical VisionPLUS modules. The ideal candidate will have strong troubleshooting skills, hands-on experience in L1/L2 production...

Your role Platform Support - L2 Admin Specialist Mission At Atlas Copco the Platform Support Team plays a vital role in maintaining the robustness and efficiency of the ServiceNow program As the L2 Admin Specialist you will be pivotal in resolving complex incidents and service requests that our first level L1 support team cannot address This...

L1 Field Support Engineer Job Description We are seeking a skilled IT professional to provide technical assistance to users across the organization. Provide on-site and remote support for desktops, laptops, printers, and peripherals. Troubleshoot operating system and application-related issues (Windows, MS Office, email, etc.). Install, configure, and...

Job DescriptionJD - L1 & L2 EngineerLocation - Pune, Maharashtra1st Line of defence, handling issues through emails, Teams, creating incident audit trails, self-help & digital FAQsProactive Monitoring of NAC (Few examples: NAC switches and errors) Incident troubleshooting and management. Few Examples: (NAC errors resolution and fulfilling/supporting any NAC...

Job Profile- VisionPlus Production SupportExperience - 5- 9 yearsKey Responsibilities- Monitor application and batch job alerts related to VisionPLUS.- Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc.- Handle initial triage of incidents and user tickets.- Provide quick fixes and workarounds for known issues.-...

Job Profile- VisionPlus Production Support Experience - 5- 9 yearsKey Responsibilities- Monitor application and batch job alerts related to VisionPLUS.- Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc.- Handle initial triage of incidents and user tickets.- Provide quick fixes and workarounds for known issues.-...

Product Support SpecialistWe are seeking a Product Support Specialist to provide timely and effective support for our web-based products and their associated cloud or on-premises infrastructure.Key ResponsibilitiesProvide technical support to end users through phone, email, and web-based tools, ensuring a high level of customer satisfaction.Troubleshoot and...

1. About the Company/TeamAVAS (Analytics Value Added Services) is a specialized team delivering post-production support and implementation services for Oracle Financial Services Analytical Applications (OFSAA). We work with Tier 1–3 banks and financial institutions across the globe, including regions such as APAC, EMEA, and the Americas. Our core strength...

Senior Manager / Head of Customer Support – Enterprise SaaSWe're hiring a dynamic leader to build and scale a high-performing support team for a fast-growing SaaS company. You'll drive strategy, lead global L1/L2 teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational excellence.What We're Looking...