Technical Support Engineer

Role DescriptionAs a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner,...

Job DescriptionRole Responsibilities:- Troubleshoot and resolve customer-reported issues across CRM and SaaS platforms- Collaborate with product and engineering teams for bug resolution and feature improvement- Maintain and update technical documentation and knowledge base articles- Analyze logs and data flows using tools like Graylogs, Kibana, and Query...

What You'll Do : - Act as the first line of technical troubleshooting for Snapmint's merchants and customers.- Diagnose, replicate, and resolve issues related to integrations (Shopify, WooCommerce, Magento, SFCC, custom APIs, etc.), payments, and reporting.- Debug API calls, review logs, and provide structured insights to merchants and internal teams.-...

What You'll DoAct as the first line of technical troubleshooting for Snapmint's merchants and customers.Diagnose, replicate, and resolve issues related to integrations (Shopify, WooCommerce, Magento, SFCC, custom APIs, etc.), payments, and reporting.Debug API calls, review logs, and provide structured insights to merchants and internal teams.Collaborate with...

About CloudLabs:CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative...

What will you do:● Be the first line of support for our customers - responding to queries, resolving bugs, and ensuring smooth use of the UnifyApps platform.● Troubleshoot technical issues by analyzing logs, replicating scenarios, and debugging in real time.● Collaborate closely with our engineering, product, and QA teams to solve complex problems and...

This role involves providing 2nd and 3rd level technical support for internal data communication systems, including LANs, WLANs, and WANs. The Infrastructure Engineer will report directly to the Regional Service Delivery Manager within the Network & Communication unit, which is part of the Global Infrastructure Services (GIS) department. Key Responsibilities...

About Us: We are a fast-growing shipping and logistics automation platform for online businesses of all sizes (eCommerce sellers, SMEs, D2C Online Brands), helping them manage their order fulfilment process. Our benefits include cost savings, improved customer service, and streamlined operations. We take ownership of shipping and logistics for our customers,...

Job DescriptionRole Responsibilities:- Resolve hardware, networking, and software issues for clients.- Conduct remote and on-site technical support interventions.- Install and configure IT infrastructure including servers and networking gear.- Maintain client communication and produce job completion reports.Key Deliverables:- Timely resolution of support...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Networking...