
Technical Support Engineer
2 days ago
Role Responsibilities:
- Troubleshoot and resolve customer-reported issues across CRM and SaaS platforms
- Collaborate with product and engineering teams for bug resolution and feature improvement
- Maintain and update technical documentation and knowledge base articles
- Analyze logs and data flows using tools like Graylogs, Kibana, and Query Executors
Key Deliverables:
- Timely ticket resolution within SLA, reducing escalation and re-open rates
- Identification of product gaps with detailed RCA for engineering feedback
- Creation of reusable documentation and guides for internal and customer use
- Continuous support improvement through process enhancement initiatives
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Technical Support Engineer
2 days ago
Gurgaon, Haryana, India Snapmint Full timeWhat You'll Do : - Act as the first line of technical troubleshooting for Snapmint's merchants and customers.- Diagnose, replicate, and resolve issues related to integrations (Shopify, WooCommerce, Magento, SFCC, custom APIs, etc.), payments, and reporting.- Debug API calls, review logs, and provide structured insights to merchants and internal teams.-...
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Technical Support Engineer
2 days ago
Gurgaon, Haryana, India Comstor Europe Full timeJob DescriptionVacancy NoVN13525 Job TitleTechnical Support Engineer Office LocationIN-Gurgaon Alternative Office Location About the Role Your Key Responsibilities- Support post-sales request from Westcon's Asia Pacific customers.- Perform testing and reproduction as required to isolate, identify, and resolve customer's issue.- Manage technical escalation to...
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Technical Support and Cloud Engineer
2 weeks ago
Gurgaon, Haryana, India beBeeDevopsEngineer Full time ₹ 12,00,000 - ₹ 15,00,000Job Description:At our organization, we are looking for a skilled technical support and DevOps engineer to handle customer technical queries, manage integrations, oversee development projects, and maintain our cloud infrastructure.The ideal candidate will be responsible for team training and mentoring. This role requires a blend of technical expertise,...
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Jr. Technical Support Engineering
1 week ago
Gurgaon, Haryana, India CloudLabs Inc Full time US$ 80,000 - US$ 1,20,000 per yearAbout CloudLabs:CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative...
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Jr. Technical Support Engineering
2 weeks ago
Gurgaon, Haryana, India CloudLabs Inc Full timeAbout CloudLabs: CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative...
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Jr. Technical Support Engineering
2 weeks ago
Gurgaon, Haryana, India CloudLabs Inc Full timeAbout CloudLabs:CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative...
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Technical Support Engineer
2 weeks ago
Gurgaon, Haryana, India Gigmo Solutions Full time US$ 90,000 - US$ 1,20,000 per yearAbout Gigmo Solutions Gigmo Solutions Pvt. Ltd is a fast-growing organization with global experience, having a presence in several countries in the Americas, Europe, Africa, and Asia. Expertise in Spanish, Portuguese, French, Italian, German, and global English. Gigmos aims to transform customer support domain by leveraging curated Gig workforce across the...
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Technical Support Executive
1 week ago
Gurgaon, Haryana, India Bridgexcel innovations pvt ltd Full time ₹ 4,00,000 - ₹ 5,00,000 per yearJob Title: Technical supportExperience: 1+ yearLocation: Sector 44 GurgaonProcess: International VoiceShift Timing: UK Shift (12pm to 9pm, 1pm to 10pm, 2pm to 11pm)Working Days: 5 daysJob Type: Full-timeNo. of Round: Online Test Gorilla assessment followed by virtual roundJob Summary :The Cloud Support T1 Engineer is a key point of contact for our converged...
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Technical Support Engineer
1 week ago
Gurgaon, Haryana, India Nimbuspost Full time ₹ 8,00,000 - ₹ 12,00,000 per yearAbout Us: We are a fast-growing shipping and logistics automation platform for online businesses of all sizes (eCommerce sellers, SMEs, D2C Online Brands), helping them manage their order fulfilment process. Our benefits include cost savings, improved customer service, and streamlined operations. We take ownership of shipping and logistics for our customers,...
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L2 Technical Support Engineer
1 week ago
Gurgaon, Haryana, India MNR Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThis role involves providing 2nd and 3rd level technical support for internal data communication systems, including LANs, WLANs, and WANs. The Infrastructure Engineer will report directly to the Regional Service Delivery Manager within the Network & Communication unit, which is part of the Global Infrastructure Services (GIS) department. Key Responsibilities...