Customer Relationship Manager

3 weeks ago

Amarnath MH IN Vishal Cables Pvt Ltd Full time

About the Role We are looking for a proactive and customer-focused Customer Relationship Manager CRM who can build strong relationships enhance customer satisfaction and support business growth The ideal candidate should be highly organized good at communication and capable of managing client needs efficiently Key Responsibilities Build and maintain strong long-lasting customer relationships Handle client inquiries and provide quick effective solutions Manage CRM software to track customer interactions Identify customer needs and recommend appropriate services products Work closely with sales marketing and support teams to improve customer experience Prepare customer reports and share insights with management Ensure customer retention and reduce churn Follow up on leads feedback and service requirements Conduct client onboarding and regular check-ins Qualification Experience Bachelor s degree in Business Marketing or a related field 1-3 years of experience as a CRM Executive Customer Relationship Manager Skills Strong understanding of CRM systems HubSpot Salesforce Zoho etc Excellent communication and interpersonal skills Ability to multitask and work under deadlines Problem-solving mindset and customer-first attitude Good analytical and reporting skills Ability to work collaboratively with internal teams Job Types Full-time Permanent Pay Up to 20 000 00 per month Work Location In person

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