Only 24h Left: Territory Business Executive

Summary The Sales Representative is a leading driver of our customer interactions and sales performance They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical mannerKey Responsibilities Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis HCPs and stakeholders who influence prescription decisions -Drive sales performance through the skillful orchestration of positive customer experiences Engage and Build Relationships Engage in value-based conversations in-person and virtually to understand critical customer challenges decision-drivers pain points and opportunities Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences leveraging available content and multiple engagement channels -Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis Deliver memorable customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment Establish effective working relationships with opinion leaders and top medical influencers at territory level and challenge current behaviors in order to improve the patient journey right patient right time Develop Deep Customer Insights and Understanding -Gather insights on the customers business to uncover what is important to them -Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations Leverage available data sources to create dynamically prioritize and adjust relevant territory account and customer interaction plans -Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content campaigns and interaction plans Deliver Value to Customers and Patients-Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs act as a trusted partner to the customer for the purpose of helping them run their business listen to learn strive to deepen the relationship in a compliant and ethical manner position themselves to create value-add solutions Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent When facing ethical dilemmas do the right thing and speak up when things don t seem right Live by Novartis Code of Ethics and Values and Behaviors To be populated at local level based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes Minimum Requirements Established Network to target Customer Group desirable Cross-Functional Coordination Able to understand changing dynamics of Pharmaceutical industry Market Knowledge and Network is desirable Pre-launch activities Sales in Healthcare Pharma related business Why Novartis Our purpose is to reimagine medicine to improve and extend peoples lives and our vision is to become the most valued and trusted medicines company in the world How can we achieve this With our people It is our associates that drive us each day to reach our ambitions Be a part of this mission and join us Learn more here https www novartis com about strategy people-and-cultureYoull receive You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook https www novartis com careers benefits-rewardsCommitment to Diversity and Inclusion Novartis is committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities If because of a medical condition or disability you need a reasonable accommodation for any part of the recruitment process or in order to perform the essential functions of a position please send an e-mail to diversityandincl india novartis com and let us know the nature of your request and your contact information Please include the job requisition number in your messageJoin our Novartis Network If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities join the Novartis Network here https talentnetwork novartis com networkSkills Desired Account Management Commercial Excellence Communication Skills Compliance Conflict Management Cross-Functional Coordination Customer Insights Ethics Healthcare Sector Influencing Skills Negotiation Skills Selling Skills Technical Skills