Customer Relationship Manager

14 hours ago


Hyderabad India CreditMitra Full time

Job Description We are looking for a passionate and results-driven Customer Relationship Manager (CRM) to build and preserve trusting relationships with our customers. You will be responsible for ensuring customer satisfaction, handling queries, resolving issues, and identifying opportunities to upsell/cross-sell company products and services. Responsibilities - Serve as the lead point of contact for all customer account management matters. - Build and maintain strong, long-lasting client relationships. - Handle customer inquiries, complaints, and feedback professionally and promptly. - Monitor and enhance the customer journey across touchpoints. - Collaborate with internal teams (Sales, Support, Product) to ensure seamless service delivery. - Identify client needs and suggest appropriate products/services. - Maintain updated customer databases and CRM tools. - Ensure timely follow-ups Requirements - Bachelor's degree in Business Administration, Marketing, or a related field. - 2-5 years of proven experience in customer-facing roles, preferably in fintech, insurance, BFSI, or SaaS. - Excellent communication and interpersonal skills. - Strong problem-solving and conflict-resolution abilities. - Proficient in using CRM software and MS Office tools. - Ability to handle pressure and meet deadlines in a fast-paced environment. - Customer-first mindset and a high degree of empathy. This job was posted by Murthy Balaji from CreditMitra.



  • Coimbatore, India KopuramChits Pvt LTD Full time

    Job Description Company Description Kopuramchit Funds is a leading chit fund company in Tamil Nadu, offering a safe and secure investment option for a bright future. Registered and governed by the Chit Fund Act of 1982, Kopuramchit Funds provides various chit schemes designed to help customers invest small amounts and earn significant returns. The company...


  • Hyderabad, Telangana, India Happy Minds Manpower Solutions Full time

    After successful Placement of Bajaj Fin serve Gold Loans Pilot Batch with over 75% placements We are now coming up with more placement based Training batches this month in *Vijayawada, Hyderabad & TirupatiEligibility - Graduates (Max Age 28) passionate in building Exciting Career in BFSI, Trained by BajajGold Loans 25 days Training - 8 hrs daily....


  • Hyderabad, India KALKI Full time

    Job Title: Customer Relationship Manager (Retail) Kalki Fashion - Ethnic Wear Location: Hyderabad Job Summary: Responsible for building strong customer relationships, enhancing satisfaction, and driving loyalty in the retail business through personalized service and effective issue resolution. Key Responsibilities: Manage customer interactions, queries, and...


  • Hyderabad, Telangana, India KALKI Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Relationship Manager (Retail)Kalki Fashion - Ethnic WearLocation: HyderabadJob Summary:Responsible for building strong customer relationships, enhancing satisfaction, and driving loyalty in the retail business through personalized service and effective issue resolution.Key Responsibilities:Manage customer interactions, queries, and...


  • Hyderabad, Telangana, India Huemn Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job OverviewWe are looking for a Junior Customer Relationship Management (CRM) professional to join our team in Hyderabad. This full-time role requires 1 to 3 years of relevant work experience. As a CRM specialist, you will be responsible for maintaining and improving customer relationships, managing customer interactions, and ensuring seamless customer...


  • Hyderabad, Telangana, India Smi Staffing Services Hyderabad Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    customer relationship manager is responsible for building and maintaining strong relationships with clients to ensure high levels of customer satisfaction, loyalty, and retention. For more details: HR MEHRAJ UNNISA.


  • Hyderabad, Telangana, India sanjay gupta Hyderabad Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionDesigning impeccable & opulent jewellery since 1925 Latest from the house of Sanjay Gupta - Exquisite jewellery for every occasion.Role DescriptionThis is a full-time on-site role located in hydfor a Customer Relationship Management Manager. The CRM Manager will be responsible for overseeing the company's relationships with its customers,...


  • Hyderabad, Telangana, India Unistring Tech Solutions Full time ₹ 8,00,000 - ₹ 18,00,000 per year

    Main job Location: HyderabadWorking Mode: FulltimeTimings: 9:00am -6:30pm (Monday -Saturday)Package: NegotiableQualification:Bachelors degree in Engineering (Electronics related field) orMBA in Marketing/Operations/International Business with a technical background.Experience:5-10 years of experience in Customer Relationship Management / Technical Support /...


  • India Self-employed Full time

    Employment Type: (Full-time / Part-time / Contract)Company Overview: Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics.Role Summary: We are looking for an...


  • Delhi, India Vinayak Enterprises Full time

    Job Description Job Summary We are seeking a proactive and customer-focused Customer Relationship Manager to manage and enhance relationships with our customers. The ideal candidate will be responsible for executing CRM strategies to increase customer satisfaction, retention, and lifetime value, while ensuring a smooth and personalized customer journey...