Sales Operations Analyst

Job Description

Description and Requirements

At BMC trust is not just a word - it's a way of life Description And Requirements

CareerArc Code

CA-JF

Hybrid

At BMC trust is not just a word - it's a way of life

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation

The Sales Operations Analyst will be responsible for overseeing and executing the end-to-end sales commission process for global sales teams, ensuring accuracy, compliance, and timeliness in payouts.

The objectives for this role will be to deliver high-quality, error-free commission calculations, enhance operational efficiency through process optimization and automation, and standardize best practices across regions.

Here is how, through this exciting role, you will contribute to BMC's and your own success:

- Work closely with the GTM-O CoE, Manager and Team Lead to identify the needs and challenges of the GTM Operations Team, aiming to enhance their productivity and drive sales efficiency and effectiveness.
- Collaborate with Business Operations Managers (BOMs) to provide timely operational support, enhancing their productivity.
- Support sales operations activities such as planning, quota management, data reporting and tracking, data hygiene etc.
- Develop strong working relationships with BOMs and other stakeholders to identify operational areas to add value.
- Identify opportunities to standardize GTM-O processes, develop SOPs, and scale best practices across regions.
- Develop and maintain various reports, dashboards, and presentations; analyze data (e.g., pipeline), and provide actionable insights to enhance sales performance and efficiency.
- Manage various communications as part of initiatives involving a diverse range of stakeholders (e.g., BOMs, Sales, Finance, etc.).
- Innovate and adopt AI-driven tools and RPA platforms to automate data validation, detect anomalies, and improve payout accuracy.

To ensure you are set up for success, you will bring the following skillset & experience:

- Proven experience (3-5 years) as a sales operations analyst or in a similar role.
- Proficiency in creating and managing Standard Operating Procedures (SOPs).
- Strong analytical skills with the ability to collect, organize, analyze, and distribute significant amounts of information with attention to detail and accuracy.
- Proficiency in CRM software (e.g., SFDC) and other sales management tools.
- Advanced Excel skills (pivot tables, VLOOKUPs, Tableau etc.).
- Excellent communication and interpersonal skills with the ability to collaborate effectively across teams.
- Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
- Knowledge of sales processes, strategies, and best practices.
- Flexible, self-motivated, and team oriented.
- General knowledge of application and sales operations tools.

Soft Skills

- Clear and effective communicator (written and verbal) with experience managing global stakeholders.
- Strategic thinker with strong problem-solving skills and the ability to resolve both functional and technical issues.
- Self-driven, proactive, and quality-focused with a strong sense of ownership.
- Flexible and adaptable, with a willingness to work EMEA shift hours (12:30 PM 9:30 PM IST).

Our commitment to you

BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU

If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,725,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

(Returnship@BMC)

Had a break in your career No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.