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Senior Offline Business Operations Manager
4 weeks ago
Position: Senior Offline Business Operations Manager
Location: Jaipur (On-Site)
Experience: 25+ years
About the Role
We are hiring a driven and detail-oriented Senior Offline Business Operations Manager to oversee and streamline day-to-day operations at our physical locations. This role requires strong leadership, a problem-solving mindset, and hands-on experience in running smooth offline operations in fast-paced environments.
Youll be responsible for ensuring everything runs like clockwork from staff management and inventory to customer experience and vendor coordination.
Key Responsibilities
Oversee daily operations at on-ground locations and ensure smooth execution
Manage team schedules, roles, and performance at the location
Coordinate with vendors, suppliers, and service providers for timely execution
Track inventory, logistics, and resource planning
Solve on-site issues quickly with a calm and proactive approach
Maintain high standards of customer service and cleanliness
Implement operational SOPs and improve efficiency
Regularly report KPIs and insights to the leadership team
Ensure compliance with all local regulations and safety standards
Requirements
25+ years of experience managing operations for an offline business (hospitality, events, retail, or similar preferred)
Strong people management and communication skills
Ability to stay organized and handle multiple moving parts under pressure
Familiar with inventory, basic accounts, vendor handling, and SOP creation
Must be based in Jaipur or willing to work full-time from Jaipur
Comfortable with working on weekends or holidays if needed during peak times
What We Offer
Opportunity to be part of a growing offline brand
A hands-on role with ownership and leadership responsibilities
Supportive team and founder-led environment
Salary based on experience and performance
