Technical Support Engineer

2 days ago

Kolkata India Nevaeh Technology Pvt. Ltd. Full time

Job Description Role : Technical Support Engineer Location: Kolkata Shift: Night Shift We are looking for a Technical Support Engineer to provide remote technical support and ensure smooth operation of our systems. The role involves handling customer-raised tickets, troubleshooting issues, and coordinating with development teams for complex problems. This position requires strong Linux system knowledge and scripting capabilities and will operate primarily during the night shift. Key Responsibilities - Attend to and manage support tickets raised by customers within defined SLAs. - Troubleshoot and resolve operational issues, including restarting and stabilizing products to ensure smooth functionality. - Provide remote technical support for system, application, and infrastructure-related issues. - Perform basic troubleshooting and analysis using Linux command-line tools. - Write and modify Linux shell scripts to automate routine checks, monitoring, and troubleshooting tasks. - Coordinate with development and engineering teams to diagnose and resolve complex technical issues. - Document issues, resolutions, and standard operating procedures for future reference. - Monitor systems and proactively identify potential issues during the shift. Required Qualifications & Skills - B.Tech or equivalent degree in Computer Science, IT, or any related discipline. - Strong knowledge of Intel-based PC and server hardware. - Good understanding of networking fundamentals (TCP/IP, DNS, routing basics). - Hands-on experience with Linux and Windows operating systems. - Proficiency in Linux shell scripting (bash/sh) for automation and troubleshooting. - Working knowledge of Python for scripting and support-related automation is preferred. - Ability to work independently during night shifts and handle production issues responsibly. - Good communication skills and a problem-solving mindset.

  • Technical Support Engineer

    3 days ago

    Kolkata, West Bengal, India Nevaeh Technology Pvt. Ltd. Full time

    Role : Technical Support EngineerLocation:KolkataShift:Night ShiftWe are looking for aTechnical Support Engineerto provide remote technical support and ensure smooth operation of our systems. The role involves handling customer-raised tickets, troubleshooting issues, and coordinating with development teams for complex problems. This position requires strong...

  • Technical Support Engineer

    2 weeks ago

    India ORO Labs Full time

    Job Title: Technical Support Engineer Location: India (Remote) Experience Required: 5–8 Years Employment Type: Full-Time About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...

  • Technical Support Engineer

    2 weeks ago

    India ORO Labs Full time

    Job Title: Technical Support Engineer Location: India (Remote) Experience Required: 5–8 Years Employment Type: Full-Time About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...

  • Technical Support Engineering

    2 weeks ago

    India Microsoft Full time

    Job Description Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company...

  • Technical Support Engineer

    2 weeks ago

    India ORO Labs Full time

    Job Title: Technical Support EngineerLocation: India (Remote)Experience Required: 5–8 YearsEmployment Type: Full-TimeAbout ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...

  • Technical Support Engineer

    4 weeks ago

    Ahmedabad, India Betterbizs Full time

    Job Description We are urgently hiring for Technical Support Engineer for our corporate client in Ahmedabad. Job Title: Technical Support Engineer Location: Ahmedabad (Night Shift) CTC: Up to 12 LPA Employment Type: Full-Time About the Role We are looking for a Technical Support Engineer with strong experience in technical support or software support. The...

  • Technical Support Engineer

    3 weeks ago

    India Cyvica Technologies Full time

    Company DescriptionCyvica Technologies Pvt Ltd is a leading cloud and security solutions provider, empowering businesses to adopt Microsoft Cloud with confidence and advanced protection. We specialize in Azure, Microsoft 365, Intune, Security, Identity & Access Management (IAM), and Microsoft Defender XDR. Our mission is to build highly secure, modern, and...

  • Technical Support Engineer

    4 weeks ago

    India Yugabyte Full time

    Job Description At Yugabyte, we are on a mission to become the default transactional database for enterprises building cloud-native applications. YugabyteDB is our PostgreSQL-compatible distributed database for cloud-native apps. Resilient, scalable, and flexible, it runs on any cloud and enables developers to become instantly productive using well-known...

  • Technical Support Engineer

    19 hours ago

    India N-iX Full time

    We are seeking a technically skilled senior Support Engineer (cloud experience) with expertise in Kubernetes, Docker, and RESTful APIs. You will be responsible for delivering world-class technical support for our products, helping customers overcome technical challenges while ensuring smooth communication between users, support agents, and development...

  • Technical Support Engineer

    3 weeks ago

    India Cyvica Technologies Full time

    Company Description Cyvica Technologies Pvt Ltd is a leading cloud and security solutions provider, empowering businesses to adopt Microsoft Cloud with confidence and advanced protection. We specialize in Azure, Microsoft 365, Intune, Security, Identity & Access Management (IAM), and Microsoft Defender XDR. Our mission is to build highly secure, modern, and...