Technical Support Engineer
3 weeks ago
Company Description Cyvica Technologies Pvt Ltd is a leading cloud and security solutions provider, empowering businesses to adopt Microsoft Cloud with confidence and advanced protection. We specialize in Azure, Microsoft 365, Intune, Security, Identity & Access Management (IAM), and Microsoft Defender XDR. Our mission is to build highly secure, modern, and efficient cloud environments for organizations across IT, SaaS, education, healthcare, retail, and BFSI sectors. From cloud migrations to Zero Trust security implementations, Cyvica delivers advanced technical solutions backed by a strong focus on operational excellence and cyber resilience. Our team of experts is dedicated to enabling a seamless and secure digital transformation journey for our clients. Role Description We are hiring a full-time Technical Support Engineer to join our team remotely. In this role, you will provide technical assistance and troubleshooting for cloud and security services, including Microsoft 365, Azure, Intune, and endpoint security solutions. You will support clients through issue diagnosis, resolution, configuration assistance, and proactive system monitoring. You will collaborate with cross-functional teams to ensure smooth implementation and ongoing support of Cyvica’s cloud and cybersecurity solutions. We Are Looking For Strong understanding of Microsoft 365, Azure, Windows OS, and networking concepts Good troubleshooting and problem-solving capabilities Ability to communicate clearly with both technical and non-technical users Experience handling service tickets, incidents, and escalations Ability to work independently and prioritize multiple issues Customer-first attitude with strong ownership and accountability Key Responsibilities Provide L1/L2 technical support for Microsoft Cloud environments including M365, Azure, Intune & security solutions Diagnose and resolve issues related to email, identity & access, device management, Microsoft Defender, and networking Configure user accounts, security policies, endpoint compliance, and cloud services as per client requirements Track and manage support tickets, ensuring timely updates and SLA adherence Assist in deployment, migration tasks, and documentation of solutions Monitor and maintain customer environments for performance, health, and security compliance Collaborate with engineering teams to escalate and resolve complex issues Deliver exceptional service experience and build strong client trust Good to Have Microsoft Certifications (AZ-900, MS-900, MD-102, SC-900, etc.) Knowledge of PowerShell scripting Understanding of cybersecurity frameworks and Zero Trust concepts Familiarity with ITIL processes and service management tools Growth & Opportunities Clear technical career path toward roles such as System Administrator, Cloud Engineer, or Security Specialist Access to advanced Microsoft training and certification sponsorship Opportunity to contribute to enterprise cloud and security transformation projects Recognition and rewards for strong performance and expertise Work Mode & Schedule Remote / Work From Home 5-day working week What We Offer Competitive salary & performance benefits Professional growth in high-demand cloud & security domains Opportunity to work with top enterprises and technology ecosystems Supportive learning culture and direct interaction with experienced leadership Apply Now Interested candidates can send their CV to: |
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Technical Support Engineer
2 weeks ago
India ORO Labs Full timeJob Title: Technical Support Engineer Location: India (Remote) Experience Required: 5–8 Years Employment Type: Full-Time About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...
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Technical Support Engineer
2 weeks ago
India ORO Labs Full timeJob Title: Technical Support Engineer Location: India (Remote) Experience Required: 5–8 Years Employment Type: Full-Time About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...
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Technical Support Engineering
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India Microsoft Full timeJob Description Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company...
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Technical Support Engineer
2 weeks ago
India ORO Labs Full timeJob Title: Technical Support EngineerLocation: India (Remote)Experience Required: 5–8 YearsEmployment Type: Full-TimeAbout ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...
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Technical Support Engineer
4 weeks ago
Ahmedabad, India Betterbizs Full timeJob Description We are urgently hiring for Technical Support Engineer for our corporate client in Ahmedabad. Job Title: Technical Support Engineer Location: Ahmedabad (Night Shift) CTC: Up to 12 LPA Employment Type: Full-Time About the Role We are looking for a Technical Support Engineer with strong experience in technical support or software support. The...
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Technical Support Engineer
3 weeks ago
India Cyvica Technologies Full timeCompany DescriptionCyvica Technologies Pvt Ltd is a leading cloud and security solutions provider, empowering businesses to adopt Microsoft Cloud with confidence and advanced protection. We specialize in Azure, Microsoft 365, Intune, Security, Identity & Access Management (IAM), and Microsoft Defender XDR. Our mission is to build highly secure, modern, and...
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Technical Support Engineer
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India Yugabyte Full timeJob Description At Yugabyte, we are on a mission to become the default transactional database for enterprises building cloud-native applications. YugabyteDB is our PostgreSQL-compatible distributed database for cloud-native apps. Resilient, scalable, and flexible, it runs on any cloud and enables developers to become instantly productive using well-known...
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Technical Support Engineer
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India N-iX Full timeWe are seeking a technically skilled senior Support Engineer (cloud experience) with expertise in Kubernetes, Docker, and RESTful APIs. You will be responsible for delivering world-class technical support for our products, helping customers overcome technical challenges while ensuring smooth communication between users, support agents, and development...
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Technical Support Engineer
4 days ago
Bengaluru, India Wayground (formerly Quizizz) Full timeJob Description What you'll do... - Troubleshoot, triage, and qualify technical cases before escalating to Engineering by assessing severity, business impact, and required expertise, and systematically organizing issues for efficient resolution. - Lead root cause investigations by gathering comprehensive diagnostics, obtaining relevant logs, and replicating...
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Technical Support Engineer
7 days ago
India RED HAT Full timeAbout the job The Red Hat CEE Solutions team is looking for a Technical Support Engineer to join us in Pune India In this role you ll provide an excellent customer support experience for our enterprise subscription customers You will be a trusted adviser to customers partner closely with them and help us continually prove our value as you troubleshoot and...
