Technical Support Engineer
3 weeks ago
Job Description We are urgently hiring for Technical Support Engineer for our corporate client in Ahmedabad. Job Title: Technical Support Engineer Location: Ahmedabad (Night Shift) CTC: Up to 12 LPA Employment Type: Full-Time About the Role We are looking for a Technical Support Engineer with strong experience in technical support or software support. The ideal candidate should be able to handle customer queries, troubleshoot application issues, and communicate effectively in Gujarati along with English. Key Responsibilities - Provide L1/L2 technical support to customers via calls, chats, and emails - Troubleshoot software/application issues and provide timely resolutions - Analyze logs, identify root causes, and escalate issues to engineering teams when required - Maintain documentation of issues, resolutions, and support processes - Ensure high customer satisfaction by delivering prompt and accurate technical assistance - Work closely with cross-functional teams to improve product stability and customer experience - Handle night shift operations and manage support tickets efficiently Required Skills & Experience - 25 years of experience in Technical Support / Software Support - Strong troubleshooting and analytical skills - Hands-on experience with software applications, web-based tools, and ticketing systems - Good understanding of basic networking, databases, and operating systems - Excellent communication skills in Gujarati and English - Ability to work in Night Shift (mandatory) - Customer-focused mindset with problem-solving attitude Good to Have - Experience supporting SaaS / software products - Understanding of APIs, SQL queries, or cloud platforms - Prior experience in product-based companies Benefits - Competitive salary up to 12 LPA - Night shift allowance - Growth opportunities in a fast-paced tech environment
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VMware Senior Technical Support Engineer
1 week ago
Remote - India Spinnaker Support Full time ₹ 12,00,000 - ₹ 36,00,000 per yearSpinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104...
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Technical Support Engineer
6 days ago
Ahmedabad, Gujarat, India, Gujarat comfidentil Full timeWe are looking for a Technical Support Engineer. The ideal candidate will be responsible for providing technical assistance and support to customers, troubleshooting software and hardware issues, and delivering excellent customer service on a daily basis. This is an on-site and night shift role at Ahmedabad.Work Timings- 6:30 PM to 3:30 AM IST / Rotational...
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Technical Support Engineer
6 days ago
Ahmedabad, India comfidentil Full timeWe are looking for a Technical Support Engineer. The ideal candidate will be responsible for providing technical assistance and support to customers, troubleshooting software and hardware issues, and delivering excellent customer service on a daily basis. This is an on-site and night shift role at Ahmedabad. Work Timings- 6:30 PM to 3:30 AM IST / Rotational...
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Technical Support Engineer
5 days ago
Ahmedabad, India comfidentil Full timeWe are looking for a Technical Support Engineer. The ideal candidate will be responsible for providing technical assistance and support to customers, troubleshooting software and hardware issues, and delivering excellent customer service on a daily basis. This is an on-site and night shift role at Ahmedabad. Work Timings- 6:30 PM to 3:30 AM IST / Rotational...
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Technical Support Engineer
2 weeks ago
Ahmedabad, Gujarat, , India SwiftSku Full time US$ 30,000 - US$ 60,000 per yearAbout SwiftSku: SwiftSku empowers independent convenience store owners like you with a robust suite of tools, simplifying store management through real -time insights, seamless price -book updates, swift inventory control, profitable loyalty programs, scan data management and integrated payment solutions. About the Role: We are looking for a Technical...
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Technical Support Engineer
5 days ago
Ahmedabad, Gujarat, India Motadata Full time ₹ 4,00,000 - ₹ 8,00,000 per yearPosition Title: Technical Support Engineer/Customer Experience EngineerExperience: 3-5 YearsLocation: Ahmedabad (WFO)About MotadataMotadata is a renowned IT monitoring and management software company that has been transforming how businesses manage their ITOps since its inception. Our vision is to revolutionize the way organizations extract valuable insights...
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Technical Support Engineer
1 week ago
Ahmedabad, Gujarat, India Inextrix Technologies Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers.Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple...
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Technical Support Engineer
5 days ago
Ahmedabad, Gujarat, India Individual Recruiter Full time ₹ 2,00,000 - ₹ 6,00,000 per yearHiring Tech. Support Engineer in Ahmedabad (on-site, night shift). Must have strong troubleshooting skills and good English & Gujarati communication. Handle customer queries, resolve issues efficiently, and ensure smooth technical support operations. Required Candidate profileTechnical Support and Troubleshooting skills, Analytical skills, Customer Service...
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Technical Support Engineer
1 day ago
Ahmedabad, Gujarat, India Doshion Polyscience Full timeSkills:- Technical Expertise in Water Treatment, Installation, Commissioning & Troubleshooting, Problem-Solving & Analytical Skills, Techno-Commercial Understanding, Training and Communication Skills, Customer and Dealer Support, Technical Documentation and Reporting,- Company Overview- Doshion Poly Science Pvt Ltd, a prominent vertical of the Doshion Group,...
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Technical Support Engineer
7 days ago
Ahmedabad, India comfidentil Full timeWe are looking for a Technical Support Engineer. The ideal candidate will be responsible for providing technical assistance and support to customers, troubleshooting software and hardware issues, and delivering excellent customer service on a daily basis. This is an on-site and night shift role at Ahmedabad.Work Timings- 6:30 PM to 3:30 AM IST / Rotational...