Business Support, Customer Service

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Key Responsibilities Customer Service Support Manage the central information desk and provide assistance to mall visitors with inquiries directions and general information Handle customer complaints feedback and service requests with professionalism and efficiency Coordinate lost and found services and maintain accurate records Assist with wheelchair and stroller rentals gift card sales and promotional activities Support special events marketing campaigns and tenant promotions Tenant Relations Serve as liaison between mall management and retail tenants for operational matters Process tenant service requests and coordinate with relevant departments Distribute communications notices and updates to tenants Assist with tenant move-ins renovations and operational changes Maintain tenant contact database and communication logs Operational Support Monitor and report maintenance issues safety concerns and security incidents Coordinate with security housekeeping and maintenance teams Manage parking validation systems and access control procedures Assist with emergency procedures and evacuation protocols when required Maintain accurate visitor logs and incident reports Administrative Functions Handle incoming calls emails and correspondence Maintain filing systems databases and operational documentation Process invoices work orders and service requests Support lease administration and tenant billing inquiries Prepare daily weekly and monthly operational reports Location On-site -Udaipur RJ Scheduled Weekly Hours 48 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL